Karen has 28 years of experience in the insurance industry and has been with legacy Sedgwick for 12 years. During her tenure with Sedgwick, Karen has been involved with all business lines whilst working in a support role within the business development team and attended various catastrophes as part of the catastrophe management team. Karen joined the marine team in January 2022, quickly adapting and embracing the variety of work that the marine industry offers. Karen’s insurance career has involved roles within an insurer broker and insurance company setting, and she has gained extensive experience in sales, customer care, claims handling and complaints handling. Karen has a high attention to detail and excellent report writing, investigative and enquiry skills. Karen completed a certificate IV in general insurance and is currently working toward obtaining a diploma in loss adjusting.
| Mobile: | +61 438 862 371 |
|---|---|
| Email: | Karen.Mills-Smith@sedgwick.com |
| Location: | Brisbane, Queensland, Australia |
| Qualifications: | Cert IV Gen. Ins. |
| Areas of expertise: |
Cargo
Claims management and recovery Hull, machinery, and land-based equipment Liability Major and complex loss Marine Risk management Specialist investigation |