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About us

When the unexpected happens, caring makes it right.

When people contact Sedgwick, they may be facing an unsettling, unfamiliar or stressful event — whether a catastrophe, an accident, an absence request or claim scenario. They know they can count on us to listen, to respond, to protect, to make it right. Our colleagues provide much-needed support and assistance and show how caring counts.

About Us

Lean on us.

Every day, around the world, Sedgwick is helping people and organizations navigate the claims process and get back to work, life and business. Our global claims management solutions are tailored to clients’ specific needs across industries, jurisdictions and lines of business. Whether we’re helping people, restoring property, preserving brands, or empowering performance, we’re here for you.

Watch: Helping people

Watch: Restoring property

Our story

From our modest beginnings as a regional claims administrator founded in 1969, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 31,000+ colleagues, located across 80 countries.

Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients. We create solutions spanning casualty, property, marine, benefits, brand protection and other lines.

Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims — we aim to simplify the process and reduce complexity, making it easy and effective for everyone involved.

Our core values

Taking care of people is at the heart of everything we do. Caring counts.

Since our founding in December 1969, Sedgwick has been a purpose-and values-driven company. Our continual growth and evolution have been rooted in our consistent approach to the important work our colleagues perform each day. Our shared purpose has always been — and continues to be — to take care of people. At Sedgwick, caring counts means supporting our clients, consumers and colleagues with the highest level of compassion and bringing together our resources and expertise to make a difference.

Global footprint

Wherever you are, when you need us most.

Each year, millions of people and organizations across the globe count on Sedgwick to take care of them when their lives and businesses are disrupted.

That's why we’ve built a unified, international network of talent, expertise, and capability. We have more than 31,000 colleagues, located in 80 countries, ready to provide our blend of global solutions and local expertise to meet the ever-evolving needs of clients around the world.

Diversity, equity and inclusion

Cultivating uniqueness and belonging allows us to connect with each other, understand the needs of our customers, support the communities we serve, and perform at our best. Differences matter.

Community engagement

As a responsible corporate citizen, Sedgwick supports the communities in which we operate through volunteerism, knowledge sharing and financial donations.

Sedgwick companies

Sedgwick has several wholly owned subsidiary companies that are premier specialty service providers in their respective spaces, and we are proud to include them in our brand family.

Sedgwick Managed Care Ohio is an Ohio workers’ compensation managed care organization (MCO) providing seamless solutions to help injured employees recover and return to work safely and quickly, and to help employers control expenses and reduce lost workdays.

Logo Sedgwick Alliance

The Sedgwick Alliance is a unique global network of approved claims management and loss adjusting companies. Working exclusively with Sedgwick, they deliver on the global service standards offered by Sedgwick combined with their own local expertise.

EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors.

Vale Training offers training to U.S. professionals in insurance, auto repair, construction, green risk and claims at every stage of their career.

JND Legal Administration is the leading U.S. provider of legal administration and litigation support, delivering superior results to plaintiff and defendant law firms, corporations and government entities in class action, mass torts, remediation programs, eDiscovery, legal notice and more.

Direct Health Solutions (DHS) is a leading specialist provider of employer-based telehealth solutions and absence and injury management programs in Australia.

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