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Sedgwick connection

This is the voice of our experts. As we watch and respond to industry trends, we continue to find ways to help people, restore property, preserve brands, and empower performance. You can count on us to share ideas, offer support, bring the best of our global and local resources, and imagine what’s next.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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February 22, 2023
Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Building loyalty through customer care

U.S. air travelers were recently subjected to two large-scale service interruptions that temporarily grounded, cancelled or postponed many takeoffs and left thousands of vacationers and business travelers delayed and displaced. With their itineraries…

February 22, 2023 by Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
February 21, 2023
Richard Lumby BA (Hons); G Dip (Law); BDMA Ins Tech
liability technical and audit manager, Sedgwick International UK
Navigating vicarious liability in the UK

The recent decision in Steven Kennedy v Sheldon Inns Ltd (t/a The Kings Arms) [2022] involving an altercation at a pub has added to the library of decisions regarding vicarious liability. There is little doubt the insurance industry has contributed…

February 21, 2023 by Richard Lumby BA (Hons); G Dip (Law); BDMA Ins Tech , liability technical and audit manager, Sedgwick International UK
February 16, 2023
Steve Crystal
Head of claims fraud - international, Cert CILA APCIP
Tackling fraud in insurance claims: global observations

The UK and US insurance markets are well established when it comes to the challenge of tackling claims fraud, but what about the rest of the world? Well, there’s a growing appetite among insurers – those with an international presence, as well as t…

February 16, 2023 by Steve Crystal, Head of claims fraud - international, Cert CILA APCIP
February 15, 2023
Andrew Cavan
director, head of major and complex loss (North)
The impact of inflation on claims: what lies ahead in 2023

As reported in the Financial Times, on 31 August 2022, the head of one of the world’s largest building materials companies confirmed that he’s seeing a ‘second wave of cost increases’ following the surge in gas prices. Spiralling energy prices are …

February 15, 2023 by Andrew Cavan, director, head of major and complex loss (North)
February 14, 2023
Chris Harvey
VP, crisis solution
U.S. regulatory agencies prioritize child safety in consumer products

Regulators in the United States have been moving especially quickly in the past year to implement new rules to protect children. With 2023 now well underway, companies should expect even more regulatory changes as federal agencies update their langua…

February 14, 2023 by Chris Harvey, VP, crisis solution
February 09, 2023
Scotty Benton, VP, workers’ compensation practice; Reema Hammoud, AVP, clinical pharmacy; Laura Oslund, senior risk services consultant; and Rich Wirth, SVP, risk services
Drug use in the workplace: Know the facts

The statistics regarding drug use among the American workforce are alarming. Drugs can adversely affect a person’s judgment, reaction time, attentiveness, dexterity, cognitive function, productivity and more. It’s not hard to imagine how an employee …

February 09, 2023 by Scotty Benton, VP, workers’ compensation practice; Reema Hammoud, AVP, clinical pharmacy; Laura Oslund, senior risk services consultant; and Rich Wirth, SVP, risk services
February 08, 2023
Julie Ross, international business development, director - brand protection, Sedgwick International UK and guest author: Juliette Vogel, Lawyer at the Paris Bar, Partner of the law firm HMN & PARTNERS
Rappel de produits : anticiper la gestion de crise et protéger sa marque

Read this blog in English. En plus de 25 ans, nous avons assisté à une transformation des activités économiques sous l’effet de facteurs multiples : changements de législation, avancées technologiques, changements dans les habitudes de consommation…

February 08, 2023 by Julie Ross, international business development, director - brand protection, Sedgwick International UK and guest author: Juliette Vogel, Lawyer at the Paris Bar, Partner of the law firm HMN & PARTNERS
February 08, 2023
Julie Ross – international business development director, brand protection, Sedgwick International and guest author: Juliette VOGEL – Lawyer, Paris Bar and partner, HMN & Partners
Product recall: anticipating crisis management and protecting your brand

Lisez ceci en français. The transformation of economic activities throughout the last 25 years has been driven by multiple factors: changes in legislation, technological advances, changes in consumer habits and the increasing complexities of a globa…

February 08, 2023 by Julie Ross – international business development director, brand protection, Sedgwick International and guest author: Juliette VOGEL – Lawyer, Paris Bar and partner, HMN & Partners
February 07, 2023
Mara Petrovsky, SVP of colleague experience and Josh Smith, head of global talent management
Continuing education seen as a "must have" among employees

Supporting an atmosphere of learning by offering ongoing professional development opportunities enables employees to keep their skills sharp, gain new proficiencies, and enjoy personal and professional growth. For employers, providing access to corpo…

February 07, 2023 by Mara Petrovsky, SVP of colleague experience and Josh Smith, head of global talent management
February 03, 2023
Jon Paulsen - VP, self-insurance pooling administration; Jody Moses - managing director, client services; Kimberly George - global head, innovation and product development
Imagine the possibilities at PARMA 2023

The Public Agency Risk Management Association will celebrate its 49th annual conference February 7-10 in Sacramento, California. An array of stakeholders with expertise in workers’ compensation, liability, risk management, insurance and health/safety…

February 03, 2023 by Jon Paulsen - VP, self-insurance pooling administration; Jody Moses - managing director, client services; Kimberly George - global head, innovation and product development
February 01, 2023
Shaunte Clemons - VP, client services and Khaleedah Francis - business development director
February is Black History Month

In the U.S., February marks Black History Month, an annual celebration of the achievements of Black Americans and a meaningful opportunity to raise awareness of the central role of Black men and women in the history of our nation. Since 1976, every U…

February 01, 2023 by Shaunte Clemons - VP, client services and Khaleedah Francis - business development director
January 27, 2023
Carol ETCHEBARNE
managing director, France
Inflation, délais de livraisons et pénuries : quel impact sur les sinistres

Read this blog in English. Aujourd’hui, réparer après un sinistre est plus coûteux et complexe que jamais. Le COVID est encore présent avec des effets d’arrêts de production ou de livraison. La guerre en Ukraine rend l’approvisionnement de secteurs …

January 27, 2023 by Carol ETCHEBARNE, managing director, France
January 27, 2023
Carol ETCHEBARNE
managing director, France
Inflation, supply delays and shortages: the impact on claims

Lisez ceci en français. Today, repairs after a property loss are more expensive and complex than ever before. COVID is still present, causing delays in production and deliveries. The war in Ukraine has led to challenges supplying various sectors, su…

January 27, 2023 by Carol ETCHEBARNE, managing director, France
January 27, 2023
Eric Schmitt - chief global information security officer and Brenda G. Corey - SVP compliance & regulatory
Data privacy and protection: balancing your approach to cybersecurity risk

In a world increasingly concerned with privacy and protection, companies must balance their awareness of risk with compliance amid rapidly changing regulations. From a data protection standpoint, over the past 24 months, there has been an increased e…

January 27, 2023 by Eric Schmitt - chief global information security officer and Brenda G. Corey - SVP compliance & regulatory
January 26, 2023
Curtis Anderson
forensic engineer, EFI Global
The wonders, risks and future of medical imaging equipment

As the medical imagining sector continues to rapidly grow, so do the risks of malfunction and catastrophic failure in its technology. Imaging equipment manufacturers are the primary service providers for equipment repairs, however, there can be a wid…

January 26, 2023 by Curtis Anderson, forensic engineer, EFI Global