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Sedgwick connection

This is the voice of our experts. As we watch and respond to industry trends, we continue to find ways to help people, restore property, preserve brands, and empower performance. You can count on us to share ideas, offer support, bring the best of our global and local resources, and imagine what’s next.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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January 09, 2024
Nicole Bartunek, client services manager and Andy McCallum, VP, specialty operations
Weathering the winter storm season in the U.S.

Millions of people across the U.S. are at risk as winter storms led to power outages, freezing pipes, dangerous roads and more. As the 2024 winter weather season unfolds, what should insurers, property owners and vehicle owners keep in mind? In this …

January 09, 2024 by Nicole Bartunek, client services manager and Andy McCallum, VP, specialty operations
January 09, 2024
Ian McLennan
director, head of commercial repair solutions, UK
Use of vetted network contractors has material impact

As discussed in a previous blog, unvetted contractors may offer to complete a property repair or restoration job for less money, but enlisting tradespeople without the trusted oversight of a repair network brings additional risks — and possibly…

January 09, 2024 by Ian McLennan, director, head of commercial repair solutions, UK
January 08, 2024
Scott Cameron, major and complex loss operations director, Sedgwick, UK; Justin Kuncaitis, senior forensic investigator, EFI Global, UK; and John Hinton, partner, Legal services, Sedgwick, UK
Fire risk in the UK: Are lithium-ion batteries the new chip pan?

Despite growing awareness and changes in technology, chip pans remain the most common cause of house fires in the UK, with around 12,000 cases every year, nearly 50 deaths and 4,600 injuries. There is, however, a ‘new kid on the block’, set to rival…

January 08, 2024 by Scott Cameron, major and complex loss operations director, Sedgwick, UK; Justin Kuncaitis, senior forensic investigator, EFI Global, UK; and John Hinton, partner, Legal services, Sedgwick, UK
January 04, 2024
Vince Vossel
VP, client services, special investigation unit (SIU)
Evolving attitudes toward insurance fraud

Insurance plays a critical role in our society and economy by providing protection against risk and uncertainty. Every day, the insurance industry makes people whole again after something unexpected occurs. Regrettably, there are a few bad actors who…

January 04, 2024 by Vince Vossel, VP, client services, special investigation unit (SIU)
January 03, 2024
Max Koonce
chief claims officer
Demystifying presumptions in workers’ compensation

Workers’ compensation systems in the U.S. date back to the early 1900s – the first comprehensive law protecting injured workers was passed in Wisconsin in 1911. By mid-century, all states had introduced legislation that began the framework for today’…

January 03, 2024 by Max Koonce, chief claims officer
December 29, 2023
Kathy Tazic
managing director, client services
Imagine the possibilities: annual recap

As we wrap up 2023, we’re presented with an opportunity to reflect on the new and unexpected challenges our clients faced this year — and their resilience along the way. Employers, risk management and human resource professionals, brokers and c…

December 29, 2023 by Kathy Tazic, managing director, client services
December 27, 2023
Anne Brett
international data protection officer, Sedgwick
Safeguarding data, privacy and reputation: best practices in the AI era

As our world becomes more data-driven, safeguarding data and privacy has become a growing focus for businesses and the regulatory agencies that set industry standards. Last year, Gartner forecasted that by the end of 2024, 75% of the world’s populati…

December 27, 2023 by Anne Brett, international data protection officer, Sedgwick
December 26, 2023
Kimberly George
global head, innovation and product development, Sedgwick
Prepare for takeoff: travel and medical assistance during the busiest time of year

Whether you’re on a business trip or venturing afar during the holiday season to visit family or explore somewhere new, now is one of the busiest times of year to travel. Travel claims are on the rise in 2023; there’s always a chance that your trip…

December 26, 2023 by Kimberly George, global head, innovation and product development, Sedgwick
December 21, 2023
David Ward
head of power and energy, practice group leader – global renewables, Sedgwick
Scotland’s hydro-electric schemes, severe flooding and insurer implications

Hydropower has played a critical role over the past century in connecting vast swathes of rural Scotland to the power grid, all by using its plentiful natural resources to generate electricity: steep mountains and hillsides, lochs and reliably heavy …

December 21, 2023 by David Ward, head of power and energy, practice group leader – global renewables, Sedgwick
December 20, 2023
Heather Lawley
global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Setting and achieving responsible ESG principles, practices

Whether a company holds and acts in accordance with environmental, social and governance (ESG) principles is no longer a shiny bonus — it’s table stakes for many companies. Prioritizing ESG impacts reputation, influence and engagement with a va…

December 20, 2023 by Heather Lawley, global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
December 19, 2023
Eileen Fuentes Ramallo, managing director, managed care ancillary services, and Terri Riley, SVP, managed care practices and client services
Seamless management of injured workers’ care benefits all stakeholders

It’s no secret that healthcare systems can be difficult to navigate. When care is associated with an injury or illness incurred on the job, the complexities of the workers’ compensation system may further compound the challenges. Many employers opt t…

December 19, 2023 by Eileen Fuentes Ramallo, managing director, managed care ancillary services, and Terri Riley, SVP, managed care practices and client services
December 18, 2023
Juan Carlos Araiza, Ph.D., PE, SVP, large and complex loss, EFI Global
The rise of claim severity and complexity

Conversations around severe weather events, rising inflation and lingering labor shortages and supply chain issues have become commonplace; because these trends affect our lives, our businesses — even our insurance. Rising claim complexity and …

December 18, 2023 by Juan Carlos Araiza, Ph.D., PE, SVP, large and complex loss, EFI Global
December 13, 2023
Domenic Quartullo, forensic accounting services partner; Antonio Figueroa, director, data analytics, forensic accounting; and Hien Tran, senior manager, forensic accounting
Decoding the data: Is another Australian bushfire disaster looming?

The devastating Black Summer bushfires of 2019/2020 in Australia had record-breaking insured losses — serving as a critical reminder of the intricate relationship between climate patterns and their impact on businesses. As we stand on the preci…

December 13, 2023 by Domenic Quartullo, forensic accounting services partner; Antonio Figueroa, director, data analytics, forensic accounting; and Hien Tran, senior manager, forensic accounting
December 13, 2023
Kyle Dunlap, AVP, client services, Sedgwick, and Milly Karlsen, team leader, motor claims, Sedgwick
Bumps in the road: pain points and proven solutions for auto and motor claims

The global automotive claims landscape is currently facing a range of significant challenges — the impact of electric vehicles (EVs), talent shortages among commercial drivers and repair technicians, product recalls and in-market remediations, …

December 13, 2023 by Kyle Dunlap, AVP, client services, Sedgwick, and Milly Karlsen, team leader, motor claims, Sedgwick
December 11, 2023
Brice Caswell
director, product compliance & statutory administration
Exploring the complexity of a remote employee’s work state

Remote work has increasingly become the norm — in fact, it is at an all-time high. Between 2019 and 2021, the number of people primarily working from home tripled from 9 million to 27.6 million. For many, it was unexpected just how strongly the…

December 11, 2023 by Brice Caswell, director, product compliance & statutory administration