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Sedgwick connection

This is the voice of our experts. As we watch and respond to industry trends, we continue to find ways to help people, restore property, preserve brands, and empower performance. You can count on us to share ideas, offer support, bring the best of our global and local resources, and imagine what’s next.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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July 25, 2022
Arno de Jong
MCL expert, Netherlands
Are fire property insurance options still relevant amid current events?

Read the Dutch version Settling building damage poses challenges, especially during increasingly restrictive situations. As building and construction regulations continue to develop, customers and other parties in the market should consider how the …

July 25, 2022 by Arno de Jong, MCL expert, Netherlands
July 22, 2022
Caroline Brun, directrice commerciale et marketing, Sedgwick France
L’expertise, un axe d’amélioration de la relation-client en cas de sinistre

Read the English version Sedgwick a mené en mai/juin 2022 une étude de satisfaction-client en matière de gestion de sinistres en partenariat avec l’Argus de l’Assurance. Elle portait sur les sinistres en habitation pour des particuliers, un risque d…

July 22, 2022 by Caroline Brun, directrice commerciale et marketing, Sedgwick France
July 22, 2022
Caroline Brun, director of sales and marketing, Sedgwick France
Improving the customer journey after a disaster

Lisez ceci en français Home accident claims are a frequent risk with economic stakes often impacting how the insurance sector is viewed by the public. To better understand the expectations of policyholders following a home accident, we conducted a c…

July 22, 2022 by Caroline Brun, director of sales and marketing, Sedgwick France
July 21, 2022
Marwan Shiblaq
president, workforce absence
Leading with empathy

The midst of a pandemic is an interesting and exciting time to assume responsibility for a team of more than 8,000 people. Had I been appointed president of workforce absence pre-COVID, I would have embarked on a coast-to-coast tour of our offices to…

July 21, 2022 by Marwan Shiblaq, president, workforce absence
July 20, 2022
Steve Powell, EVP, loss adjusting; Clare Cordingley, senior manager, major event response; and Brad Mountford, head of business development, Australia
Eastern Australia floods: regional catastrophe, global response

You probably recall that Australia experienced devastating bushfires in 2019-2020, as the catastrophe garnered global headlines. Regrettably, many fewer people beyond Australia are familiar with an even costlier and more recent disaster: the severe f…

July 20, 2022 by Steve Powell, EVP, loss adjusting; Clare Cordingley, senior manager, major event response; and Brad Mountford, head of business development, Australia
July 18, 2022
Katey Bey, global head of total rewards and David Reed, global head of talent acquisition
Rethinking benefits as part of a broader recruitment and retention strategy

Fluctuation in the workforce has prompted employers to invest more resources, think creatively, and refocus on collaboration, communication and support for the needs of employee populations. Pay is still the key differentiator and primary focus for c…

July 18, 2022 by Katey Bey, global head of total rewards and David Reed, global head of talent acquisition
July 14, 2022
Shane O'Dea
head of strategic partnerships and programs, workers compensation
Embracing new dimensions of return to work

Grabbing breakfast on-the-go, rushing to catch public transportation, or getting stuck in bumper-to-bumper traffic in order to work the traditional 9-to-5 is no longer the standard for many in the workforce in Australia and around the world. Remote, …

July 14, 2022 by Shane O'Dea, head of strategic partnerships and programs, workers compensation
July 13, 2022
Jon Mainwaring
client director, home emergency, UK
The home heating revolution

From 2025, gas boilers will be vetoed from new homes in the United Kingdom and replaced with more environmentally friendly alternatives, such as air source heat pumps (ASHP) or hydrogen systems. It’s reported that around 47,000 heat pumps were instal…

July 13, 2022 by Jon Mainwaring, client director, home emergency, UK
July 12, 2022
Andrew Buchanan
head of construction liability, Australia
Takeaways from recent judgment under New South Wales’ DBP Act

The Supreme Court of New South Wales recently delivered an important decision on the duty of care owed by building practitioners under the highly publicised Design and Building Practitioners (DBP) Act, which took effect on 11 June 2020. Both the act …

July 12, 2022 by Andrew Buchanan, head of construction liability, Australia
July 07, 2022
Laura De Sordi, managing director, Latin America and the Caribbean; and Roland Riviere, senior executive general adjuster
Preparing for the next Caribbean hurricane

When most people think about preparing for an oncoming hurricane, they picture boarding up windows and replenishing the bottled water and non-perishable food in their home emergency kit. For those of us who work in the Caribbean insurance market, dis…

July 07, 2022 by Laura De Sordi, managing director, Latin America and the Caribbean; and Roland Riviere, senior executive general adjuster
July 06, 2022
Brice Caswell, director of product compliance
Making flexible work models work

Necessity has proved to be the mother of invention when it comes to adopting alternative work models. What many employers originally anticipated to be a brief sojourn into flexible work is now going on two-plus years. Despite the lack of strategic pl…

July 06, 2022 by Brice Caswell, director of product compliance
July 06, 2022
Dr. Teresa Bartlett, senior medical officer and Andy Kovacs, manager of risk services
Coping with the summer heat wave and keeping workers safe

With summer underway in the Northern Hemisphere, and above-normal temperatures expected in many areas, the heat is on many of our minds. In this podcast, we are joined by Dr. Teresa Bartlett, senior medical officer and Andy Kovacs, manager of risk se…

July 06, 2022 by Dr. Teresa Bartlett, senior medical officer and Andy Kovacs, manager of risk services
July 05, 2022
David Gear
director, head of major and complex loss (Scotland and Northern Ireland)
When crowdfunding meets an insurance policy

While it’s not a new concept, crowdfunding — raising funds through groups of people online — continues to draw the interest of many. This practice allows individuals to give to a member of their community, a business or a cause they’re pa…

July 05, 2022 by David Gear, director, head of major and complex loss (Scotland and Northern Ireland)
June 30, 2022
Lauren Glover
head of specialist care, UK
Digital doesn’t always click

The pandemic drove ‘tech-celeration’ around the world as almost everything went online – from health consultations to shopping, banking and exercise classes. The digital economy soared as new solutions were devised to meet a wide range of lockdown is…

June 30, 2022 by Lauren Glover, head of specialist care, UK
June 28, 2022
Kendall Biggs
senior fire investigator, EFI Global
Wildfire resilience

The rate and devastating impact of wildfires continue to increase across the U.S. and around the world. What can organizations do to prepare and protect their employees, assets and infrastructure? In this podcast, we are joined by Kendall Biggs, seni…

June 28, 2022 by Kendall Biggs, senior fire investigator, EFI Global