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Sedgwick connection

This is the voice of our experts. As we watch and respond to industry trends, we continue to find ways to help people, restore property, preserve brands, and empower performance. You can count on us to share ideas, offer support, bring the best of our global and local resources, and imagine what’s next.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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July 15, 2021
Mark Debus, MSW, LCSW
manager, behavioral health services
Midway mark: Looking back and moving forward

Flipping the calendar to see July 2021 made the past eighteen months seem surreal. The lockdown during 2020 was difficult enough, but now more than halfway through 2021, many are finding it just as mentally challenging to re-enter the world — w…

July 15, 2021 by Mark Debus, MSW, LCSW, manager, behavioral health services
July 13, 2021
Mark Buckingham
recall advisor
Beware of all that glitters – it could be cadmium

Thanks to the ubiquity of ecommerce, consumers can now buy low-cost jewellery from anywhere in the world, but this is raising serious questions about the integrity and safety of the products, particularly the presence of potentially dangerous heavy m…

July 13, 2021 by Mark Buckingham, recall advisor
July 09, 2021
Mark Buckingham
recall advisor
Can new techniques help fight olive oil fraudsters?

Premium pricing and high consumer demand for extra virgin olive oil (EVOO) has long made it a target for criminals seeking to profit by passing off inferior or fake products. In fact it is now one of the world’s most adulterated food products with fr…

July 09, 2021 by Mark Buckingham, recall advisor
July 08, 2021
Michelle Hay
Global chief people officer
The workplace of the future

The widespread work-at-home transition ushered in by the COVID era has shined the spotlight on big-picture questions about how and where we work. What is the role of the office in the future state of the “new normal”? In my view, there is no one-si…

July 08, 2021 by Michelle Hay, Global chief people officer
July 07, 2021
Jeremy Schutz
director of recall and remediation
CPSC warns it’s now focusing on AI and ML in consumer products

The brave new world is here. The Consumer Product Safety Commission (CPSC) has issued its first report on artificial intelligence (AI) and machine learning (ML) in consumer products. The report promises added scrutiny of “potential hazards” created b…

July 07, 2021 by Jeremy Schutz, director of recall and remediation
July 02, 2021
Guest author: Erik K. Swanholt
Spotlight: CPSC takes first step to expand enforcement

Foreword by Jeremy Schutz, senior corporate sales manager at Sedgwick: Welcome to the latest edition of spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers and crisis co…

July 02, 2021 by Guest author: Erik K. Swanholt
June 22, 2021
Chris Harvey
VP, crisis solution
Expect regulatory scrutiny and product recalls to soar after COVID pandemic

As the post-COVID-19 world begins to reopen, we’re starting to find our way back to normalcy. But regardless of how quickly the entire country returns to "business as usual", risks to brand reputations are likely to increase as regulators resume work…

June 22, 2021 by Chris Harvey, VP, crisis solution
June 21, 2021
Douglas Dell
vice president and director, Vale Training, a Sedgwick company
Virtual adjustments to claims training: Here to stay

Like many organizations amid the pandemic, Vale Training paused its in-person operations. Virtual learning — initially thought to be temporary — soon transitioned to a thriving delivery model. To meet the needs of students and providers, …

June 21, 2021 by Douglas Dell, vice president and director, Vale Training, a Sedgwick company
June 18, 2021
Luke Evans
Green light for self-drive in UK raises risk concerns in motor supply chain

The UK is the first country in the world to announce regulated guidelines for self-driving cars on motorways. This means you could see cars with Automated Lane Keeping Systems (ALKS) on British roads by the end of 2021. Many cars already incorporate…

June 18, 2021 by Luke Evans
June 14, 2021
Mason Bartleson
VP, process design and operational excellence
Remote field adjusting is a tool with the human touch

Experts in the insurance and claims space by nature are always prepared for the unexpected. Whether we’re contending with a season of extreme weather, sudden accidents, or a global pandemic, we know the importance of responding quickly to property cl…

June 14, 2021 by Mason Bartleson, VP, process design and operational excellence
June 11, 2021
Mark Buckingham
New European report identifies rising product recall trends across five major sectors

2020 was undoubtedly one of the most turbulent times for Europe’s manufacturers and retailers. As they fought to innovate, while maintaining standards, performance and compliance, they faced continuous COVID disruption in supply chains, production an…

June 11, 2021 by Mark Buckingham
June 04, 2021
Mark Buckingham
The hidden danger in common crops

You can’t see, taste or smell them but aflatoxins can be present in everyday dried staples. And with COVID-19 and global warming impacting crop production and storage, they are on the rise. During the month of April 2021, there were 22 RASFF (Rapid…

June 04, 2021 by Mark Buckingham
June 03, 2021
Dave North
executive chairman
Let the WCI countdown begin: Annual Workers’ Compensation Educational Conference

The collective dedication of individuals working to enhance the workers’ compensation system and the experience for injured workers never ceases to amaze me. It takes a collaborative effort and exchange of ideas to uncover what works, what needs to b…

June 03, 2021 by Dave North, executive chairman
June 02, 2021
Matt Walker
recall advisor
DOJ increasing enforcement on off-label promotion: Here’s what to expect

We’ve been warned. Recent settlements between the U.S. Department of Justice (DOJ) and several FDA-regulated drug and medical device manufacturers serve as a prelude to future DOJ enforcement activity involving off-label promotion. The DOJ and the U…

June 02, 2021 by Matt Walker, recall advisor
May 25, 2021
Graham Plaister
principal specialist – agriculture & rural
UK food and farming post-Brexit

The UK farming sector is at a crossroads due to major changes brought by Brexit. Fundamentally, the government plans to phase out any direct payments to farmers by 2022 and the funds from these payments will be redirected to environmental schemes. Th…

May 25, 2021 by Graham Plaister, principal specialist – agriculture & rural