The latest data from our Third Edition Recall Index, the leading recall insights report, confirms recall activity has remained steady, for the most part, for the last 10 months despite the COVID-19 pandemic. However, with cases surging and a turbulen…

Exactly one year after launching AirPods Pro, Apple has announced a new “Service Program” for models of the earphones that may be affected by a problem that causes sound issues. The program comes after months of consumer complaints about the faulty p…

With only a few weeks left until Christmas, online retailers and high street stores will be going through their inventory lists and checking them twice to make sure merchandising is in tip-top shape ahead of the December buying surge.This is also the…

As we approach unemployment tax season, the uncertainties around COVID-19 will only increase. How will the pandemic impact 2021 unemployment taxes? What about the years that follow? And in addressing unemployment, how can employers avoid fraud and id…

The UK’s ministerial Department for Business, Energy & Industrial Strategy (BEIS) published a study last month into product recall effectiveness. Designed to provide insights to support increasing the effectiveness of product recall in action, the st…

When we think back on the past week in U.S. election events, our minds may not immediately go to one of the most potentially impactful decisions made on the state level. Colorado has become the first state to implement a paid family and medical leave…

Between delays and temperature exposures, event cancelations and general uncertainties around COVID-19, the marine industry has had its fair share of challenges during the pandemic. As restrictions continue to develop, many importers and exporters ar…

Often, we like to look at the weekly goings-on in the European rapid alerts system to see the kinds of products that are being withdrawn from markets right now.Week 43 (23 Oct) was a particularly testing one with many automotive manufacturers featuri…

A guide for employers, public entities, schools and more There is a great deal of uncertainty today regarding our health and the health of those around us. This concern remains true for occupants of our buildings, whether they be students we are e…

From faulty inclined sleepers to unsafe cribs, the infant product category has been on the Consumer Product Safety Commission’s (CPSC) priority list for as long as we can remember. Now, the latest products under scrutiny are infant nursing pillows. …

2020 is a year like no other. The coronavirus pandemic has magnified the significance of public health. Social distancing, masks, plexiglass barriers, hand sanitizer and contactless pickups have become parts of our everyday lives, and the importance…

The past quarter of the year has seen ‘COVID-killing’ UV sterilising devices enter the Electronics category recall charts for the first time since the pandemic began. With people more eager than ever to ensure their devices such as smartphones are sa…

Imagine a drug that will take you on a mystical experience where you can ride a dragon or touch the stars, but imagine the same drug can suffocate you under quicksand or imprison you in a sea of volcanic ash. These experiences are not through the mec…

Against the backdrop of a rising second wave of COVID-19 across Europe, the automotive industry has been deep in negotiations. Representatives from the European Union (EU) and UK Government have been attempting to thrash out a deal on its future rela…

Regardless of how seriously a company takes workplace safety, accidents and injuries are bound to happen from time to time. When complex injuries occur, injured employees often need the support of someone to explain medical procedures, help develop c…