This blog is the first installment in a series where our experts highlight the aviation industry’s challenges and trends. In part one, we discuss the people story. Stay tuned for the second blog focused on the property/liability claims story, which i…
We know that transparent and robust data helps drive the best claims outcomes, but many employers have discovered that while the data is available, without the right partner, it can be difficult to get to the actionable information needed to drive im…
The volume of claims processed every day and the amount of data attributed to those claims is growing. But what we’re doing with data within the claims management space is constantly changing. And while risk factors must be considered, we’ve only beg…
The consequences of initial care direction Accurate initial care direction can make all the difference in the outcome of a workers' compensation claim. When experienced clinicians are engaged and referencing proven triage guidelines, their guidanc…
Tom Peters the business guru, thought leader and author of the #1 national best-seller In Search of Excellence, says "Excellent firms don't believe in excellence – only in constant improvement and constant change." Excellence is something all busi…
I think by now most would agree that “big data” is more of a catch phrase that encapsulates all things data, including interconnectivity of data repositories, trend analysis, benchmarking, predictive analytics and claim level interventions. Big dat…
Not that long ago, the insurance industry, if not the business world, was rocked when Connecticut General and INA merged to form CIGNA. Today, mergers and acquisitions are a common everyday occurrence. Once an M&A announcement has been made publ…
I was recently asked to consider whether and how effective workers' compensation reporting really was and whether or not anyone had a truly helpful and effective view into true WC cost of risk (COR) and its related trends. In fact, having spent muc…