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February 05, 2024
Laura Delpiano, VP of operations, and Danielle Thomas, senior operations manager, temporary housing
Navigating the temporary housing market when catastrophe hits

Catastrophes like floods, fires, earthquakes, tornados and hurricanes can cause widespread property damage — suddenly forcing families out of their homes and in need of temporary housing. Many of those displaced are eligible for coverage of the…

February 05, 2024 by Laura Delpiano, VP of operations, and Danielle Thomas, senior operations manager, temporary housing
Blog
January 22, 2024
Audrey Bryan, operations director, workforce absence, Sedgwick, and Josephine Copeland, SVP, managed care product design and strategy, Sedgwick
Targeting programs on another level: paths to improving workforce well-being and productivity

Unplanned employee absences — whether due to on-the-job injuries, physical or mental health conditions, family care needs or personal circumstances — are on the rise. Hyper-targeted programs are emerging as an effective way to help employ…

January 22, 2024 by Audrey Bryan, operations director, workforce absence, Sedgwick, and Josephine Copeland, SVP, managed care product design and strategy, Sedgwick
Blog
October 09, 2023
Tracey Davanport, SVP, clinical operations, managed care
Case managers: advocating for injured workers and influencing positive outcomes

Discussions are common within the claims industry about the ins-and-outs of the workers’ compensation claims process and the importance of ensuring an injured employee’s case crosses the finish line to settlement. But between point A and point B, the…

October 09, 2023 by Tracey Davanport, SVP, clinical operations, managed care
Blog
September 27, 2023
Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Caring for our temporary housing colleagues, so they can take care of customers

When you think about first responders, what image comes to mind? For many, it’s police, firefighters, paramedics or 911 operators. Those in the insurance industry may see loss adjusters assessing damage. Unless you work in our field, it’s unlikely yo…

September 27, 2023 by Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Blog
July 17, 2023
Terri Riley
SVP, managed care practices and client services
Unconditional: treating injured workers with care and empathy

Suffering a workplace injury can be a very stressful experience. Going from fully functional to incapacitated in the blink of an eye, combined with angst and uncertainty about the future, makes for a very difficult time for an injured worker. Adding…

July 17, 2023 by Terri Riley, SVP, managed care practices and client services
Blog
July 05, 2023
Jaysen Eldridge
VP, ancillary operations
Prosthetics for injured workers: specialized care demands specialized expertise

Injuries involving amputation comprise about 0.5% of on-the-job accidents and are among the most devastating and costly workers’ compensation claims. When such an incident occurs, the employer is responsible for making the employee whole again. This …

July 05, 2023 by Jaysen Eldridge, VP, ancillary operations
Blog
June 19, 2023
James Norman
international business development director
Intelligent resilience: 3 strategies for persevering through uncertain times

The insurance industry is, of course, not immune to the tumultuous economic climate in which businesses are operating today. Carriers are feeling the adverse impact of the ongoing shocks on their brands, workforce and financial performance. During pe…

June 19, 2023 by James Norman, international business development director
Blog
April 04, 2023
Rebecca Sherman
clinical behavioral health specialist
Freedom from the stress: recognizing symptoms, managing demands

April is Stress Awareness Month, an observance dedicated to increasing public awareness about the causes and cures for today’s stress epidemic. In this blog, I want to explore the meaning of stress, what contributes to it, how to recognize it and som…

April 04, 2023 by Rebecca Sherman, clinical behavioral health specialist
Blog
March 22, 2023
Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
Securing temporary housing after Winter Storm Elliott­

In December 2022, extreme winter weather conditions caused power outages and freezing pipes across the United States — damaging properties and displacing residents. In the days that followed, our temporary housing team took on an increased clai…

March 22, 2023 by Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
Blog
July 21, 2022
Marwan Shiblaq
president, workforce absence
Leading with empathy

The midst of a pandemic is an interesting and exciting time to assume responsibility for a team of more than 8,000 people. Had I been appointed president of workforce absence pre-COVID, I would have embarked on a coast-to-coast tour of our offices to…

July 21, 2022 by Marwan Shiblaq, president, workforce absence
Blog
June 16, 2022
Guest author: Dr. Raymond Shelton
Training before tragedy: empathy and trauma in the claims process

Foreword by Mike Leslie, VP of sales, temporary housing, Sedgwick After a property loss, many insureds experience trauma as they work through the stages of grief for their damaged home, precious family heirlooms or priceless photos. Processing the l…

June 16, 2022 by Guest author: Dr. Raymond Shelton
Blog
April 22, 2021
Kim Krauss
managing director, global marketing and communications
Wellness Zenter: Healthy and thriving

Sedgwick is pleased to partner with Chef Paul Kahan and the Chicago Restaurant Workers Relief Fund as part of efforts to help our clients, colleagues and communities thrive in 2021. Chicago holds a special place in our hearts this year, as it would…

April 22, 2021 by Kim Krauss, managing director, global marketing and communications
Blog
April 09, 2021
Mark Debus, MSW, LCSW
manager, behavioral health services
7 simple ways to relieve stress

Feeling stressed? You are not alone. Whether you’re scrambling for a COVID-19 vaccine appointment, paying for that unexpected car repair, or assisting your fifth grader with division, life can be stressful. And while it’s a normal part of life, t…

April 09, 2021 by Mark Debus, MSW, LCSW, manager, behavioral health services
Blog
April 07, 2021
Dr. Teresa Bartlett
managing director, senior medical officer
Reflection and celebration on World Health Day

April 7 marks the annual celebration of World Health Day. From its inception at the First Health Assembly in 1948 and each year since taking effect in 1950, the globally recognized day has aimed to create awareness around a specific health theme and …

April 07, 2021 by Dr. Teresa Bartlett, managing director, senior medical officer
Blog
April 01, 2021
Tracey Davanport, BSN, RN, CCM, CLCP, Vice President, Clinical Operations and Beth Burry, Senior Vice President, Case Management, Clinically Integrated Programs
Behind the scenes with our nurse case managers during the pandemic

Many people are familiar with the role nurse case managers play in the return to work process. They review an injured employee’s medical records, coordinate and expedite medical treatment and procedures, locate the best medical care and physicians to…

April 01, 2021 by Tracey Davanport, BSN, RN, CCM, CLCP, Vice President, Clinical Operations and Beth Burry, Senior Vice President, Case Management, Clinically Integrated Programs
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