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July 12, 2023
Paul Squires
partner, legal services
​Fixed recoverable costs: What's new?

Fixed recoverable costs (FRC) may cause ripples in litigation matters beginning in October 2023. An extension of the FRC regime will result in coverage of a wider range of investigations in the UK. In this podcast, we are joined by Paul Squires, part…

July 12, 2023 by Paul Squires, partner, legal services
Blog
June 06, 2023
Juan Carlos Araiza, Ph.D., PE.
vice president and managing principal, large and complex loss, EFI Global
8 steps to a successful forensic investigation

Forensic engineering involves investigating failures or performance problems in order to determine their cause. Experts in this field apply engineering concepts and scientific principles to analyze properties, systems or structures that are not funct…

June 06, 2023 by Juan Carlos Araiza, Ph.D., PE., vice president and managing principal, large and complex loss, EFI Global
Blog
June 01, 2023
Yolanda Suarez
senior adjuster - liability
5 ways to minimise the risk of hindsight biases in personal injury investigations

When it comes to personal injury investigations, hindsight biases can lead to inaccurate assessments of causation and fault. Hindsight bias is considered a psychological phenomenon that occurs when people evaluate past events and overestimate their a…

June 01, 2023 by Yolanda Suarez, senior adjuster - liability
Blog
April 13, 2023
Richard Lumby
liability technical and audit manager
Liability lessons on low value personal injury claims

As we approach the tenth anniversary of the introduction of qualified one-way costs shifting (QOCS) to low value personal injury claims, a recently unreported case from Liverpool County Court has sparked new discussion around liability investigations…

April 13, 2023 by Richard Lumby, liability technical and audit manager
Blog
March 30, 2023
Talei Morgan
head of liability - Australia
Supermarket slip and fall incidents: navigating personal injury claims

An increasing number of advertisements have surfaced across some states in Australia for personal injury claims as a result of slip and fall incidents in supermarkets. A recent ACT Court of Appeal decision may explain this development. A look b…

March 30, 2023 by Talei Morgan, head of liability - Australia
Blog
February 21, 2023
Richard Lumby BA (Hons); G Dip (Law); BDMA Ins Tech
liability technical and audit manager, Sedgwick International UK
Navigating vicarious liability in the UK

The recent decision in Steven Kennedy v Sheldon Inns Ltd (t/a The Kings Arms) [2022] involving an altercation at a pub has added to the library of decisions regarding vicarious liability. There is little doubt the insurance industry has contributed…

February 21, 2023 by Richard Lumby BA (Hons); G Dip (Law); BDMA Ins Tech , liability technical and audit manager, Sedgwick International UK
Blog
February 16, 2023
Steve Crystal
Head of claims fraud - international, Cert CILA APCIP
Tackling fraud in insurance claims: global observations

The UK and US insurance markets are well established when it comes to the challenge of tackling claims fraud, but what about the rest of the world? Well, there’s a growing appetite among insurers – those with an international presence, as well as t…

February 16, 2023 by Steve Crystal, Head of claims fraud - international, Cert CILA APCIP
Blog
January 24, 2023
Kathy Tazic
managing director client services
Imagine 23: highlighting industry trends for the year ahead

Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We’re excited to introduce our Imagine 23 list, which highlights topics and trends employers, risk …

January 24, 2023 by Kathy Tazic, managing director client services
Blog
November 17, 2022
John Colquhoun, UK head, EFI Global; Eric Lalli, AVP, Canada, EFI Global; Tonya Scheuerman, forensic consultant, EFI Global
Wind power installations: implications for the claims industry

Amid global uncertainty and to meet future demands, major investments have been allocated to renewable energy, including wind power. According to the 2021 Global Wind Report, energy supplied by wind has tripled in the last 10 years and is projected t…

November 17, 2022 by John Colquhoun, UK head, EFI Global; Eric Lalli, AVP, Canada, EFI Global; Tonya Scheuerman, forensic consultant, EFI Global
Blog
September 13, 2022
Ross Thurlow
enginering manager, EFI Global, New Zealand
Farm buildings: an accident waiting to happen?

Forensic investigators are often presented with puzzling cases where the obvious evidence doesn’t naturally point to the cause, and further in-depth analysis is required to determine exactly what went wrong. While carrying out an on-site investigatio…

September 13, 2022 by Ross Thurlow, enginering manager, EFI Global, New Zealand
Blog
August 09, 2022
Ross Thurlow
enginering manager, EFI Global, New Zealand
Golf drives a hard bargain

In response to an allegation, forensic investigators use a wide range of techniques to explain and prove the specific circumstances that led to an incident or a loss. Determining whether evidence is credible often requires an imaginative approach, bu…

August 09, 2022 by Ross Thurlow, enginering manager, EFI Global, New Zealand
Blog
June 22, 2022
Mandy Yousif
director, investigation services
Tagged or flagged: social media investigations

Social media platforms have emerged as a powerful tool for communication in recent decades. Considering the volume of data collected daily, it’s no surprise they have also become a useful source for researchers and investigators working on various in…

June 22, 2022 by Mandy Yousif, director, investigation services
Blog
March 09, 2022
Ian Carman
director, UK investigation services
Fraud detection: machine versus human?

Artificial intelligence (AI) and machine learning technologies are massively helpful in detecting suspicious behaviours and activities. However, insurance fraud identification and claims validation remain one area where technology requires human inte…

March 09, 2022 by Ian Carman, director, UK investigation services
Blog
July 27, 2021
Michael Boyes
head of construction and engineering
Construction groundwork claims: Unfortunate or foreseeable?

Across New Zealand, the winter weather conditions threaten to saturate the ground — potentially causing landslips and soil collapse and often, causing disruption to construction works. Increased rainfall during the winter months is expected, bu…

July 27, 2021 by Michael Boyes, head of construction and engineering
Blog
June 16, 2017
Seth Behrens, Forensic Engineer and Nic Cheek, Forensic Consultant
3D Laser Scanning in Forensic Science and Claims Industries

3D laser scanning: Essential technology in forensic science and claims When it comes to the claims industry, documentation is essential. In order to come to a conclusion regarding the cause of a fire, traffic accident or product failure, it is cruci…

June 16, 2017 by Seth Behrens, Forensic Engineer and Nic Cheek, Forensic Consultant
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