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October 09, 2023
Tracey Davanport, SVP, clinical operations, managed care
Case managers: advocating for injured workers and influencing positive outcomes

Discussions are common within the claims industry about the ins-and-outs of the workers’ compensation claims process and the importance of ensuring an injured employee’s case crosses the finish line to settlement. But between point A and point B, the…

October 09, 2023 by Tracey Davanport, SVP, clinical operations, managed care
Blog
August 07, 2023
Tony Morgan
national executive adjuster - major and complex loss
The art of loss adjusting

Loss adjusting is not just a science; it is an art. There is no doubt that loss adjusting requires technical know-how – or access to systems that provide such knowledge. The requisite proficiency spans a number of disciplines depending on the area i…

August 07, 2023 by Tony Morgan, national executive adjuster - major and complex loss
Blog
March 16, 2023
Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy
Managing lost workdays and medical costs with nurse triage

On-the-job injuries present a variety of challenges for impacted employees and their employers. In today's podcast we are joined by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy who discuss what clinical co…

March 16, 2023 by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy
Blog
January 24, 2023
Kathy Tazic
managing director client services
Imagine 23: highlighting industry trends for the year ahead

Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We’re excited to introduce our Imagine 23 list, which highlights topics and trends employers, risk …

January 24, 2023 by Kathy Tazic, managing director client services
Blog
January 19, 2023
David Gear
director, head of major and complex loss (Scotland and Northern Ireland)
Addressing claims preparation costs cover

In the last five years, cover for claim preparation costs has been written into policies more frequently. Prior to this policy cover expansion, the cost of the appointed loss assessor or brokers' in-house claims specialist would be paid for by the po…

January 19, 2023 by David Gear, director, head of major and complex loss (Scotland and Northern Ireland)
Blog
June 27, 2022
Beth Burry-Jackson
SVP, managed care operations
Improving outcomes: PTSD in the workplace

Post-traumatic stress disorder (PTSD) claims can be particularly tricky due to the shifting nature of the diagnosis. Greater awareness around mental health is helpful, but there are several factors that greatly impact a patient’s outcome. The challen…

June 27, 2022 by Beth Burry-Jackson, SVP, managed care operations
Blog
January 13, 2022
James Norman
International business development director
Corporate governance and claims management in Africa

African insurers are constantly evolving best practices to ensure they further adopt international insurance principles, stay compliant with changing regulations and leverage opportunities to grow — whether that be through International Finance…

January 13, 2022 by James Norman, International business development director
Blog
September 23, 2021
Stewart Steel
Chief executive officer, Europe Middle East & Africa
BPO: A fresh vision

The global pandemic caused some organisations to take a closer look at their operating model. Many are pursuing a simplified, more agile and flexible business structure that empowers a fast, seamless response to changes in local or global market cond…

September 23, 2021 by Stewart Steel, Chief executive officer, Europe Middle East & Africa
Blog
June 22, 2017
Robin Maley, SVP Healthcare Risk Management and Patient Safety
Embracing change: From volume-based to value-based healthcare

Sedgwick supports Healthcare Risk Management Week June 19-23 Sedgwick’s healthcare risk management team works alongside healthcare risk managers to reduce risks and improve safety by delivering cost-effective claims, productivity, managed care…

June 22, 2017 by Robin Maley, SVP Healthcare Risk Management and Patient Safety
Blog
August 27, 2015
Big data builds individualized healthcare strategies

This week, I spoke at The Center for Excellence track as part of the 2015 Workers’ Compensation and Education Conference in Orlando, FL. The responses from attendees reconfirmed how much people are seeking to understand how big data and predictive …

August 27, 2015
Blog
August 10, 2015
Tracey Radford, VP Managed Care Client Services
Sedgwick partners with medical directors on opioid management

It is possible that 2015 will be the year remembered as the turning point in addressing the opioid and narcotic epidemic in the United Sates. This year, almost every conference, publication and industry expert has addressed the topic. Just last mon…

August 10, 2015 by Tracey Radford, VP Managed Care Client Services
Blog
March 16, 2015
Dave North
executive chairman
American Bar Association Midwinter Conference keynote preview

I spoke with Robert Wilson at WorkersCompensation.com last month about the upcoming ABA Midwinter Conference where I will deliver the keynote address. Bob asked me what I thought would be important future trends for the workers' compensation industry…

March 16, 2015 by Dave North, executive chairman
Blog
February 18, 2015
ARAWC: Options in WC making rapid progress

Last year I highlighted the mission and objectives of the newly minted Association for Responsible Alternatives to Workers’ Compensation (ARAWC) organization that was established by a collaborative group of employers and their provider partners. With…

February 18, 2015
Blog
January 27, 2015
Dave North
executive chairman
5 factors for fifteen

Sedgwick forecasts top risk and productivity management trends As the leading global provider of technology-enabled claims and productivity management solutions, Sedgwick helps clients prepare for difficult changes, look for new ways to control co…

January 27, 2015 by Dave North, executive chairman
Blog
October 16, 2013
Is innovation in workers’ comp an oxymoron?

We can agree that much has changed about the world of workers' compensation, yet the question of effect remains open. On one hand, many employers have substantially improved their "results" in this realm, particularly over the last five to ten years.…

October 16, 2013
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