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July 03, 2023
Jeremy Schutz
director of recall and remediation
CPSC continues oversight expansion with scrutiny of secondary markets

The U.S. Consumer Product Safety Commission (CPSC) has long prioritized protecting children’s safety as it relates to the use of consumer products, and that commitment is clear with the agency’s recent activity around secondary markets. Latest devel…

July 03, 2023 by Jeremy Schutz, director of recall and remediation
Blog
February 22, 2023
Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Building loyalty through customer care

U.S. air travelers were recently subjected to two large-scale service interruptions that temporarily grounded, cancelled or postponed many takeoffs and left thousands of vacationers and business travelers delayed and displaced. With their itineraries…

February 22, 2023 by Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Blog
April 08, 2022
Mark Buckingham
recall advisor
European Commission to focus on textile industry sustainability in 2022

For years, the European Commission has been working on a plan to create a circular economy for a more sustainable future. The resulting Circular Economy Action Plan (CEAP), adopted in March 2020, includes several strategic initiatives that would tran…

April 08, 2022 by Mark Buckingham, recall advisor
Blog
March 11, 2022
Julie Ross, International business development director and Luke Evans, business development manager
European recalls rose in 2021 despite COVID-19 disruptions

As we enter the third calendar year of the COVID-19 pandemic, regulators are adapting to the “new normal.” As reported in our latest edition of the recall index report, product recalls rose by over a quarter (25.5%) across key European industries in …

March 11, 2022 by Julie Ross, International business development director and Luke Evans, business development manager
Blog
November 12, 2021
Ryan Gooley
recall consultant
A crackdown on counterfeit goods is on the way

Counterfeit goods have become increasingly problematic for the consumer product industry as more brands transition from traditional brick-and-mortar to online retail. The rise of counterfeit goods poses both a physical and financial threat, as they’r…

November 12, 2021 by Ryan Gooley, recall consultant
Blog
November 09, 2021
Mark Buckingham
recall advisor
The real fall out from fakes

With toys, clothing, medicine, motor parts and food all being pirated, the public is facing a growing global health risk when it comes to counterfeit products. Whilst fake goods often seem like an attractive bargain, they can be dangerous and hold li…

November 09, 2021 by Mark Buckingham, recall advisor
Blog
April 27, 2019
Dave North
executive chairman
RIMS 2019: 50 Forward

I always say that RIMS is like a big family reunion and I look forward to it every year. The days are long, but rewarding, filled with meeting our clients, stakeholders, colleagues and new friends. This year we will hit a special milestone as Sedgwic…

April 27, 2019 by Dave North, executive chairman
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