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February 01, 2024
Oliver Sager
head of loss adjusting services, Germany
Serving the needs of the German insurance market

One year ago, we launched our loss adjusting service offering in Germany based on our understanding of gaps in the market. Over the past 12 months, we’ve had the opportunity to take excellent care of clients and their policyholders across Germany dur…

February 01, 2024 by Oliver Sager, head of loss adjusting services, Germany
Blog
January 22, 2024
Audrey Bryan, operations director, workforce absence, Sedgwick, and Josephine Copeland, SVP, managed care product design and strategy, Sedgwick
Targeting programs on another level: paths to improving workforce well-being and productivity

Unplanned employee absences — whether due to on-the-job injuries, physical or mental health conditions, family care needs or personal circumstances — are on the rise. Hyper-targeted programs are emerging as an effective way to help employ…

January 22, 2024 by Audrey Bryan, operations director, workforce absence, Sedgwick, and Josephine Copeland, SVP, managed care product design and strategy, Sedgwick
Blog
January 18, 2024
Scott Rogers, chief client officer and Jim Ryan, chief operating officer
Connect 2024: highlighting industry trends for the year ahead

Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging challenges, opportunities and industry news. We’re excited to introduce our Connect 2024 list, which highlights major industry trends and issues…

January 18, 2024 by Scott Rogers, chief client officer and Jim Ryan, chief operating officer
Blog
December 29, 2023
Kathy Tazic
managing director, client services
Imagine the possibilities: annual recap

As we wrap up 2023, we’re presented with an opportunity to reflect on the new and unexpected challenges our clients faced this year — and their resilience along the way. Employers, risk management and human resource professionals, brokers and c…

December 29, 2023 by Kathy Tazic, managing director, client services
Blog
December 27, 2023
Anne Brett
international data protection officer, Sedgwick
Safeguarding data, privacy and reputation: best practices in the AI era

As our world becomes more data-driven, safeguarding data and privacy has become a growing focus for businesses and the regulatory agencies that set industry standards. Last year, Gartner forecasted that by the end of 2024, 75% of the world’s populati…

December 27, 2023 by Anne Brett, international data protection officer, Sedgwick
Blog
December 21, 2023
David Ward
head of power and energy, practice group leader – global renewables, Sedgwick
Scotland’s hydro-electric schemes, severe flooding and insurer implications

Hydropower has played a critical role over the past century in connecting vast swathes of rural Scotland to the power grid, all by using its plentiful natural resources to generate electricity: steep mountains and hillsides, lochs and reliably heavy …

December 21, 2023 by David Ward, head of power and energy, practice group leader – global renewables, Sedgwick
Blog
November 20, 2023
Edwina Feilen
business solutions, building consultancy
Innovating strata building management for a sustainable future

In today's fast-paced world, consumers increasingly demand more value for lower costs and quicker service. This trend extends to strata building management, which faces unique challenges due to the need for uncompromising attention to detail. With th…

November 20, 2023 by Edwina Feilen, business solutions, building consultancy
Blog
November 07, 2023
Dennis Goebel
managing director, care team
The evolution from contact center to care team

The claims industry is dedicated to taking care of people, so front-line customer service roles are among our most critical jobs. The functional name may differ across organizations — call center, service center, contact center — but the …

November 07, 2023 by Dennis Goebel, managing director, care team
Blog
October 25, 2023
Marc Schuling
special practice group leader, marine
Making waves in marine insurance claims

The marine insurance sector is a rather traditional business; we are not exactly known for being early adopters of innovation. Despite the tendency for slow adaptation to change, two factors are pushing the industry to begin thinking and operating di…

October 25, 2023 by Marc Schuling, special practice group leader, marine
Blog
October 16, 2023
David Ward
head of power and energy
Insuring the green transition

It is a time of rapid change in the energy sector. After years of steady transition to renewables, progress has accelerated recently, with policies such as the U.S. Inflation Reduction Act deploying significant amounts of capital to fund both the dev…

October 16, 2023 by David Ward, head of power and energy
Blog
September 25, 2023
Chris Occleshaw
recall consultant
UK Government under pressure to develop regulations for artificial intelligence

In late August, UK Members of Parliament criticised the UK government for failing to lead in regulating artificial intelligence (AI). The criticism came ahead of an AI summit the UK government is hosting in November, and followed the release of a gov…

September 25, 2023 by Chris Occleshaw, recall consultant
Blog
September 15, 2023
David Stills
SVP, carrier and risk practice
Hard insurance market or just a new norm?

Insurance is an effective financial tool allowing entities to transfer risk to a third party, providing protection from profit and loss (P&L) volatility and enabling growth by allowing other risks to be absorbed, while insurable risks are hedged. Oft…

September 15, 2023 by David Stills, SVP, carrier and risk practice
Blog
September 11, 2023
Beth Fieldhouse
manager, forensic accounting services
The basics of business interruption: what professional services firms should know­­

Business interruption (BI) is a significant concern for professional services firms — whether it be lawyers, accountants, medical professionals or consulting agencies. Any disruption, whether due to physical damages or technology downtime, can …

September 11, 2023 by Beth Fieldhouse, manager, forensic accounting services
Blog
September 07, 2023
Chris Harvey
VP, crisis solution
Number of U.S. product recalls remains high in second quarter of 2023

The risk of product recalls across five key industries remains prevalent in the U.S. according to data from Sedgwick’s latest Recall Index report. Despite recall activity falling less than one percent in Q2 2023 compared to the previous quarter, at o…

September 07, 2023 by Chris Harvey, VP, crisis solution
Blog
August 22, 2023
Dr. Reema Hammoud
AVP, clinical pharmacy
How AI is transforming the pharmaceutical industry

Artificial intelligence (AI) has been utilized for some time now in the pharmacy setting, but it has evolved significantly in recent years. So much so that pharmacies can better predict drug effectiveness, identify potential side effects, quicken tim…

August 22, 2023 by Dr. Reema Hammoud, AVP, clinical pharmacy
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