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December 26, 2023
Kimberly George
global head, innovation and product development, Sedgwick
Prepare for takeoff: travel and medical assistance during the busiest time of year

Whether you’re on a business trip or venturing afar during the holiday season to visit family or explore somewhere new, now is one of the busiest times of year to travel. Travel claims are on the rise in 2023; there’s always a chance that your trip…

December 26, 2023 by Kimberly George, global head, innovation and product development, Sedgwick
Blog
February 22, 2023
Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Building loyalty through customer care

U.S. air travelers were recently subjected to two large-scale service interruptions that temporarily grounded, cancelled or postponed many takeoffs and left thousands of vacationers and business travelers delayed and displaced. With their itineraries…

February 22, 2023 by Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Blog
November 22, 2022
Kimberly George, global head, innovation and product development, and Malcolm Hughes, executive chairman, Ireland
Accident and health coverage: the right care when things go wrong

If we’ve learned anything from the past few years, it’s to expect the unexpected. Illness can strike at any moment. Accidents happen. Flights are delayed or canceled without warning. Luggage might not arrive at its intended destination. Supply chain …

November 22, 2022 by Kimberly George, global head, innovation and product development, and Malcolm Hughes, executive chairman, Ireland
Blog
July 31, 2020
Jennifer Milton
Team Leader / Senior Claims Manager, Sedgwick Germany
What lasting, positive transformations may we see because of COVID-19?

Headlines continually tell us about the plethora of changes and disturbances taking place around the globe and in most aspects of our lives due to the COVID-19 pandemic. And whether the end to this catastrophe will occur through the development of re…

July 31, 2020 by Jennifer Milton, Team Leader / Senior Claims Manager, Sedgwick Germany
Blog
January 23, 2020
Dr. Teresa Bartlett
managing director, senior medical officer
Coronavirus outbreak: What we know so far

Last month’s mystery virus in Wuhan, China has officially made its way to the United States. According to the Centers for Disease Control and Prevention (CDC), the first case of the new coronavirus (2019-nCoV) in the U.S. was announced on January 21,…

January 23, 2020 by Dr. Teresa Bartlett, managing director, senior medical officer
Blog
June 29, 2018
Lisa Hynd
Claims Fraud Director, U.K.
​Holiday hoaxes: Taking on travel fraud in the U.K.

Summer holiday season is here and, in the U.K., that has meant an increased vigilance for our fraud team. Over the last few years, fraudulent gastric illness claims against U.K. travel operators reached epidemic proportions. Travel trade association …

June 29, 2018 by Lisa Hynd, Claims Fraud Director, U.K.
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