As major loss adjusters, one of the most significant aspects of our career is producing a positive outcome for everyone involved in a claim. In many cases, this means that the impacted business was returned to its pre-loss state with their insurance …
One year ago, we launched our loss adjusting service offering in Germany based on our understanding of gaps in the market. Over the past 12 months, we’ve had the opportunity to take excellent care of clients and their policyholders across Germany dur…
As adjusters and claims handlers, we frequently encounter claims relating to alleged defects or failures of products or services. In addition to common law duties and bespoke contracts entered into, there is legislation to consider, depending upon wh…
Within the U.S., 44 states offer some form of gambling — either in land-based buildings or “floating” large vessels and riverboats, a clever way to bypass local opposition to legalized gambling. Some “riverboats” are stationary buildings staged…
Insurance plays a critical role in our society and economy by providing protection against risk and uncertainty. Every day, the insurance industry makes people whole again after something unexpected occurs. Regrettably, there are a few bad actors who…
Workers’ compensation systems in the U.S. date back to the early 1900s – the first comprehensive law protecting injured workers was passed in Wisconsin in 1911. By mid-century, all states had introduced legislation that began the framework for today’…
Whether you’re on a business trip or venturing afar during the holiday season to visit family or explore somewhere new, now is one of the busiest times of year to travel. Travel claims are on the rise in 2023; there’s always a chance that your trip…
It’s no secret that healthcare systems can be difficult to navigate. When care is associated with an injury or illness incurred on the job, the complexities of the workers’ compensation system may further compound the challenges. Many employers opt t…
Conversations around severe weather events, rising inflation and lingering labor shortages and supply chain issues have become commonplace; because these trends affect our lives, our businesses — even our insurance. Rising claim complexity and …
The devastating Black Summer bushfires of 2019/2020 in Australia had record-breaking insured losses — serving as a critical reminder of the intricate relationship between climate patterns and their impact on businesses. As we stand on the preci…
After more than 30 years in various loss adjusting and management roles in the UK and the international business, I had the good fortune to be appointed interim CEO of Sedgwick’s Asia operations. I’ve known since the age of 17 that I wanted to be a l…
This blog is the first installment in a series where our experts highlight the aviation industry’s challenges and trends. In part one, we discuss the people story. Stay tuned for the second blog focused on the property/liability claims story, which i…
In the first eight months of 2023, the U.S. was hit by 23 separate billion-dollar disasters — the largest number ever recorded. In July, the earth experienced its hottest month in 174 years. We witnessed devastating floods in Libya, earthquakes…
Earlier this year, professionals from all pockets of the claims industry gathered at the Louisiana Claims Association’s 29th Annual Education Conference & Expo in Baton Rouge. Attendees heard from claims representatives, insurance adjusters, third pa…
In the vast expanse of the maritime world — where unpredictable seas and unforeseen circumstances collide — marine insurance emerges as a vital safeguard for vessel owners and operators. At the heart of marine insurance lies the intricate…