As adjusters and claims handlers, we frequently encounter claims relating to alleged defects or failures of products or services. In addition to common law duties and bespoke contracts entered into, there is legislation to consider, depending upon wh…
The global automotive claims landscape is currently facing a range of significant challenges — the impact of electric vehicles (EVs), talent shortages among commercial drivers and repair technicians, product recalls and in-market remediations, …
The frequency of litigation in liability insurance claims is increasing incrementally as impacts of the COVID-19 pandemic subside. While litigation remains a small percentage of overall claim volume, the cost of resolving those claims is disproportio…
Given recent media interest regarding reinforced autoclaved aerated concrete (RAAC), Sedgwick’s liability claims services group consider what the potential issues are, and what the current liability implications might be. What is RAAC? Autoclaved…
In early August, the government of the United Kingdom released 13 proposals to change product safety. While stakeholders have been expecting these proposals for a while now, a few of the changes came as a surprise to regulatory experts because they c…
Professional indemnity insurance — also referred to as professional liability or errors and omissions — is used by lawyers, accountants and other professionals who require expert guidance and coverage for their business. In this podcast, …
In the insurance space, the concept of proximate cause plays a pivotal role in determining the outcome of insurance claims. Insurance policies are designed to provide coverage for specific perils and damages, but when multiple events occur simultaneo…
After a few tumultuous years, many of the logistical and manufacturing challenges that have plagued global supply chains are finally beginning to stabilize. One unfortunate trend that has not leveled off is cargo theft. With lingering inflation and o…
The U.S. Consumer Product Safety Commission (CPSC) has long prioritized protecting children’s safety as it relates to the use of consumer products, and that commitment is clear with the agency’s recent activity around secondary markets. Latest devel…
In 2017, the U.S. Centers for Medicare and Medicaid Services (CMS) began allowing older Medicare set aside arrangements (MSAs) for workers’ compensation to be reviewed and approved a second time. Prior to the introduction of this process, known as “a…
When it comes to personal injury investigations, hindsight biases can lead to inaccurate assessments of causation and fault. Hindsight bias is considered a psychological phenomenon that occurs when people evaluate past events and overestimate their a…
Today’s industry professionals are very familiar with the phenomenon of social inflation, in which insurers’ claim costs increase faster than general economic inflation. In the medical malpractice space in which my team operates, I’ve observed case v…
An interview with Margot de Villiers, head of marine and executive surveyor, major and complex loss, Australia; Aliette Fenton-Sharp, claims underwriting director, UK; and Elizabeth Gill, marine general manager, Malaysia May 18 is International Day …
Effective management of the costs associated with liability and workers’ compensation claims in the U.S. must include assuring compliance with the requirements of Medicare. It’s a tricky system to navigate and a bit of a moving target, but our team o…
While the core type of cover provided under a standard commercial property policy has generally remained consistent over the years, most have been recently expanded to include wordings you might not ordinarily expect. Wider cover helping customers r…