Product recalls impact thousands of companies each year — putting people and brands at risk. The consequences to a company’s reputation, market share and bottom line can be devastating. While the cause behind recalls can vary widely — fro…
A new law which gives consumers the right to repair electrical appliances in the home is coming this summer, say UK ministers. The overall objective with this new piece of legislation is to ensure manufacturers make spare parts available for up to 1…
As we head into a new year, we’ve spotted a new trend impacting companies across all industries: product recalls are becoming more frequent, complex, and expensive. Based on our experience and analysis of the data, advanced technology, more effici…
Sleeplessness is a common malady of business leaders whose companies have had to undergo a product recall. When a recall hits home, how well a company prepares for and manages the recall requirements can mean the difference between preserving custome…
In October, the FDA released new draft guidance for the Food Safety Modernization Act (FSMA) on how to meet its seven key rules for ensuring the safety of our food supply. A month later, the nation was hit with yet another major food-borne outbreak –…
While recalls vary widely in their scope and impact, the truth is that there really are no small recalls. When it comes to brand reputation and consumer perception, the scale of a recall often doesn’t matter. One negative media report or one simple m…