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January 09, 2024
Ian McLennan
director, head of commercial repair solutions, UK
Use of vetted network contractors has material impact

As discussed in a previous blog, unvetted contractors may offer to complete a property repair or restoration job for less money, but enlisting tradespeople without the trusted oversight of a repair network brings additional risks — and possibly…

January 09, 2024 by Ian McLennan, director, head of commercial repair solutions, UK
Blog
December 13, 2023
Kyle Dunlap, AVP, client services, Sedgwick, and Milly Karlsen, team leader, motor claims, Sedgwick
Bumps in the road: pain points and proven solutions for auto and motor claims

The global automotive claims landscape is currently facing a range of significant challenges — the impact of electric vehicles (EVs), talent shortages among commercial drivers and repair technicians, product recalls and in-market remediations, …

December 13, 2023 by Kyle Dunlap, AVP, client services, Sedgwick, and Milly Karlsen, team leader, motor claims, Sedgwick
Blog
September 25, 2023
Aaron Lyons, home emergency network director and Steve Powell, EVP, loss adjustment property
Shifting the supply chain focus

Supply chain disruption stemming from the COVID-19 pandemic continues to have an effect on the movement and availability of goods worldwide. While there are signs of recovery — factories have reopened, transit rates are down — inventory l…

September 25, 2023 by Aaron Lyons, home emergency network director and Steve Powell, EVP, loss adjustment property
Blog
September 06, 2023
Buddy Poljan
professional engineer
Equipment contamination and quantification after a property loss

Across various industry sectors and businesses, commercial electrical and mechanical equipment can be exposed to contaminants from fire, water and other perils. After a loss event, particulates often settle on susceptible surfaces — which can l…

September 06, 2023 by Buddy Poljan, professional engineer
Blog
July 13, 2023
Ian McLennan
director, head of commercial repair solutions, UK
Use of unvetted contractors brings unwelcome risks

In tough economic times and a tight labour market, the opportunity to use unvetted contractors to undertake repairs can be enticing. However, homeowners, business owners, property managers and insurers must keep in mind that using lower-priced, unvet…

July 13, 2023 by Ian McLennan, director, head of commercial repair solutions, UK
Blog
June 26, 2023
Jacob Wilson
director of operations, repair solutions
Prepared for commercial repairs: supporting businesses this CAT season

Many in the Northern Hemisphere are celebrating the arrival of summer, but for the southeastern U.S. and Caribbean regions, this time of year ushers in the perils of Atlantic hurricane season. Sedgwick’s repair solutions team has many years of experi…

June 26, 2023 by Jacob Wilson, director of operations, repair solutions
Blog
June 26, 2023
Ian Gibbs
national technical manager, repair solutions
Planning for a flood and ensuring resilience

In the UK, more than 5 million homes and businesses are at risk of flooding. To plan for a flood and ensure resilience requires a thoughtful strategy that recognises two factors: resistance and recoverability. In this podcast, we are joined by Ian Gi…

June 26, 2023 by Ian Gibbs, national technical manager, repair solutions
Blog
June 09, 2023
Alexander Smith, environmental advisor; Peter Ricchio, associate vice president, service line; and Paul Gilbert, director, client relations, forensic equipment consultant
The impact of forest fire smoke on building materials and electronic equipment

Forest fires are a natural phenomena that occur in many parts of the world. In recent years, however, forest fires have become more frequent and more severe due to climate change. Canadian forest fires are currently affecting states in the US. As of …

June 09, 2023 by Alexander Smith, environmental advisor; Peter Ricchio, associate vice president, service line; and Paul Gilbert, director, client relations, forensic equipment consultant
Blog
June 08, 2023
Ian McLennan, director, head of commercial repair solutions and Ady Hall, client director, public sector
Escape of water claims are a major peril for UK councils and housing associations

The UK has witnessed an increase in escape of water (EOW) claims — tracking nearly 2 million pounds worth every day. In today's podcast, Ian McLennan, director, head of commercial repair solutions and Ady Hall, client director, public sector jo…

June 08, 2023 by Ian McLennan, director, head of commercial repair solutions and Ady Hall, client director, public sector
Blog
May 30, 2023
Beau Bishop, SVP, U.S. catastrophe operations, and Neil Gibson, COO, Sedgwick UK, Middle East, Africa, Asia and New Zealand
Standing ready for the state of emergency

The frequency of CAT events is increasing. At home and around the world, we’re seeing more extreme weather — resulting in a record number of claims. The new year began with significant flooding events on both sides of the Pacific, specifically…

May 30, 2023 by Beau Bishop, SVP, U.S. catastrophe operations, and Neil Gibson, COO, Sedgwick UK, Middle East, Africa, Asia and New Zealand
Blog
May 23, 2023
Nathan Cochrane, Joseph Moreau and Chris Smith, senior building consultants
Building consultants offer safety guidance, technical expertise and a listening ear

May is Building Safety Month, an international campaign to raise awareness about the importance of building safety and what it takes to create and maintain safe, sustainable and resilient structures. As building consultants for Sedgwick’s property so…

May 23, 2023 by Nathan Cochrane, Joseph Moreau and Chris Smith, senior building consultants
Blog
March 17, 2023
Gail Oliver
SVP, sales and marketing
Imagine the possibilities at the 2023 PLRB Claims Conference

The Property & Liability Resource Bureau (PLRB) will host the 2023 PLRB Claims Conference & Insurance Services Expo March 19-22 in Orlando, Florida. An array of stakeholders will come together to exchange ideas about restoration in business income (B…

March 17, 2023 by Gail Oliver, SVP, sales and marketing
Blog
March 13, 2023
Max Koonce, chief claims officer, and David Guaragna, SVP, operations
Inflation and the current claims landscape

Price increases can be seen across all industries — from food and fuel to construction and manufacturing. When we look at the claims industry, these same factors are influencing costs in workers’ compensation, auto and property claims. Inflati…

March 13, 2023 by Max Koonce, chief claims officer, and David Guaragna, SVP, operations
Blog
March 07, 2023
Nigel Lambert
liability technical and audit manager
Property disrepair claims – An awakening

The UK media have extensively reported on the issue of mould caused by property disrepair following the death of Awaab Ishak. The Coroner issued a Regulation 28: report to prevent further deaths to The Department for Levelling Up, Housing and Communi…

March 07, 2023 by Nigel Lambert, liability technical and audit manager
Blog
February 23, 2023
Matthew Vale
BSc, PGDip BldCons, BDMA ClmsPrct, MRICS, RICS accredited building conservation surveyor RICS registered expert witness
Listed building repairs – how property owners can avoid prosecution

On 5 December 2022, five people were found guilty at Burnley Magistrates Court of illegally demolishing the Grade II listed Punch Bowl Inn in Ribble Valley, Lancashire. They are due to be sentenced on 8 March 2023. The 18th-century pub closed in 20…

February 23, 2023 by Matthew Vale, BSc, PGDip BldCons, BDMA ClmsPrct, MRICS, RICS accredited building conservation surveyor RICS registered expert witness
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