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June 16, 2023
Mark Buckingham
recall advisor
Defra releases guidance on UK single-use plastic ban

In preparation for a ban on certain single-use plastic products that goes into effect on 1 October 2023, the UK Department for Environment, Food, and Rural Affairs (Defra) has released guidance to assist businesses with the transition. Originally ann…

June 16, 2023 by Mark Buckingham, recall advisor
Blog
February 22, 2023
Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Building loyalty through customer care

U.S. air travelers were recently subjected to two large-scale service interruptions that temporarily grounded, cancelled or postponed many takeoffs and left thousands of vacationers and business travelers delayed and displaced. With their itineraries…

February 22, 2023 by Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Blog
April 08, 2022
Mark Buckingham
recall advisor
European Commission to focus on textile industry sustainability in 2022

For years, the European Commission has been working on a plan to create a circular economy for a more sustainable future. The resulting Circular Economy Action Plan (CEAP), adopted in March 2020, includes several strategic initiatives that would tran…

April 08, 2022 by Mark Buckingham, recall advisor
Blog
November 24, 2021
Mark Buckingham
recall advisor
Is all well with our daily vitamins?

European consumers have always had a strong interest in health and wellness. But when it comes to vitamins and minerals, are they getting the treatment they deserve? During COVID-19, European’s use of dietary supplements more than doubled — fr…

November 24, 2021 by Mark Buckingham, recall advisor
Blog
November 12, 2021
Ryan Gooley
recall consultant
A crackdown on counterfeit goods is on the way

Counterfeit goods have become increasingly problematic for the consumer product industry as more brands transition from traditional brick-and-mortar to online retail. The rise of counterfeit goods poses both a physical and financial threat, as they’r…

November 12, 2021 by Ryan Gooley, recall consultant
Blog
November 09, 2021
Mark Buckingham
recall advisor
The real fall out from fakes

With toys, clothing, medicine, motor parts and food all being pirated, the public is facing a growing global health risk when it comes to counterfeit products. Whilst fake goods often seem like an attractive bargain, they can be dangerous and hold li…

November 09, 2021 by Mark Buckingham, recall advisor
Blog
July 13, 2021
Mark Buckingham
recall advisor
Beware of all that glitters – it could be cadmium

Thanks to the ubiquity of ecommerce, consumers can now buy low-cost jewellery from anywhere in the world, but this is raising serious questions about the integrity and safety of the products, particularly the presence of potentially dangerous heavy m…

July 13, 2021 by Mark Buckingham, recall advisor
Blog
September 15, 2015
Max Koonce, SVP Client Services
4 key risk management strategies to help improve results for employers

During my career, I was very fortunate to have the opportunity to spend several years with Walmart. They allowed me to grow, learn and develop. Working as senior director of risk management for the largest private-sector employer in the U.S. presen…

September 15, 2015 by Max Koonce, SVP Client Services
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