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  Global
  
  Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Our nearly 30,000 colleagues are located across 80 countries, allowing us to offer services designed to keep pace with the evolving needs of our clients and consumers.
- Casualty
  Casualty
  
  Sedgwick’s casualty risk solutions are designed to care for your employees and customers, protect your brand and save you money. We have the ability to administer programs globally while still understanding the complexities of regional delivery.
  
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  Consumer + warranty
  
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- Benefits
  Benefits
  
  Sedgwick’s expert operational and national practice teams support human resource professionals with compliance and benefit administration solutions including absence and disability, accommodations, unemployment, and travel and medical assistance claims.
  
  Accident + health
  
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  Travel
  
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  Whole health
- Property
  Property
  
  Sedgwick’s property and loss adjusting team offers global expertise in property insurance claims and solutions for commercial and residential markets. We specialize in large/complex losses, large domestic and international commercial risks, middle market commercial property losses, and real estate, residential and catastrophic losses.
  
  Building consulting
  
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  Contents solutions
  
  Delegated authority
  
  Domestic/residential
  
  Forensic accounting services
  
  Forensic engineering, environmental + fire
  
  Major and complex loss adjusting
  
  CXP - Customer experience property
  
  Repair, restoration + mitigation
  
  Temporary housing
  
  Valuation services
- Marine
  Marine
  
  Sedgwick maintains one of the largest and most experienced marine claims operations in the industry and we offer efficient, competitive, consistent service capabilities.
  
  Hull + machinery
  
  Loss control
  
  Marine investigations
  
  Marine liability
  
  Ocean cargo, motor truck cargo, inland marine
- Integrated
  Integrated
  
  From the first call to our consumer care team to the moment the claim is closed, we are able to enhance outcomes for clients and consumers through the broadest array of integrated services available in the industry.
  
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  Investigations + fraud
  
  Knowledge + skills development
  
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- Technology
  Technology
  
  Leveraging our expertise built from years of experience working with clients in all industries, the insights gained from handling millions of claims, and a depth and diversity of claims data unrivaled in our industry, Sedgwick is focused on pushing claims technology to the next level.
  
  Claims systems
  
  viaOne
  
  Decision optimization
  
  mySedgwick
  
  smart.ly
  
  SaaS
  
  On-demand
- Brand protection
  Brand protection
  
  In an increasingly complex and regulated world, being prepared for risks is essential. Sedgwick is the market-leading provider of product recall, remediation, and customer retention solutions.
  
  Brand protection solutions
  
  Product recall
  
  Remediation
  
  Customer retention
  
  Brand protection industries
  
  Pharmaceutical
  
  Automotive
  
  Food and beverage
  
  Industrial
  
  Medical device
  
  Retail and consumer
  
  Technology
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Posts related to ‘self-service’

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November 23, 2022
Mason Bartleson, VP, process design and operational excellence; Christopher Baldwin, VP specialty operations, temporary housing; Gail Oliver, SVP, sales

Enhancing the claims process through policyholder self-service technology

The COVID-19 pandemic compelled the insurance industry to move quickly and adopt digital, tech-based solutions that could be creatively applied to existing claims processes. While much of this tech – self-service forms, video chat, etc. – predated th…

November 23, 2022 by Mason Bartleson, VP, process design and operational excellence; Christopher Baldwin, VP specialty operations, temporary housing; Gail Oliver, SVP, sales

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