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Read our latest thought leadership

Sedgwick’s experts and thought leaders are focused on key trends we believe will be critical this year. Learn more from our connected conversations; see how we’re responding to opportunities and issues facing people, property, brands and performance — and find strategies and solutions to meet each challenge.

Read our Connect 2024 list.

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October 11, 2023
Transformation and other ‘T’s’: Four areas to focus on now to navigate change tomorrow

Leaders don’t have to fear change, taking steps to build trust, embrace transparency and encourage training helps teams respond better to challenges, writes Nicki Dunn, head of TPA and client services, Sedgwick in Asia.

October 11, 2023
Blog
October 10, 2023
Mark Debus, MSW, LCSW, clinical manager of behavioral health; Judiann Romeo, BSN, RN, CCM clinical director; and Kris Baxter, RN, CCM clinical team lead
Crisis and critical incidents: clinical resource response

The landscape of crisis and critical incident response within the claims industry is expanding. Where once teams managed cases almost exclusively involving the critically injured, new layers of care and response are emerging that address the “ripple …

October 10, 2023 by Mark Debus, MSW, LCSW, clinical manager of behavioral health; Judiann Romeo, BSN, RN, CCM clinical director; and Kris Baxter, RN, CCM clinical team lead
Blog
October 09, 2023
Jeremy Mele, president, EFI Global and Michael Hoffman, VP, fire science and specialty, EFI Global
Fire Prevention Week 2023: how employers can protect employees from fire risks

Every 23 seconds, a fire department in the United States responds to a fire. In 2021 alone, U.S. firefighters responded to an estimated 1,353,500 fires. It is true the number of fires and fire deaths have decreased in prevalence since the 1970’s, but…

October 09, 2023 by Jeremy Mele, president, EFI Global and Michael Hoffman, VP, fire science and specialty, EFI Global
Blog
October 09, 2023
Tracey Davanport, SVP, clinical operations, managed care
Case managers: advocating for injured workers and influencing positive outcomes

Discussions are common within the claims industry about the ins-and-outs of the workers’ compensation claims process and the importance of ensuring an injured employee’s case crosses the finish line to settlement. But between point A and point B, the…

October 09, 2023 by Tracey Davanport, SVP, clinical operations, managed care
Article
October 09, 2023
AI can support 'seamless claims' but there's 'no substitute for human skills'

Loss adjuster and claims management firm Sedgwick has been deploying artificial intelligence (AI) to provide a “seamless claims experience” for customers, but has also warned that "there is no substitute for human skills" in this process.

October 09, 2023
Article
October 05, 2023
Business Insurance reveals 2023 Women to Watch honorees

Sedgwick's Julia Holm, CEO in Sweden named to 2023 Women to Watch EMEA

October 05, 2023
Article
October 05, 2023
Business Insurance reveals 2023 Women to Watch honorees

Sedgwick's Marcia Giesler, SVP Business Development, Affinity, named to 2023 Women to Watch

October 05, 2023
Article
October 04, 2023
E-scooters ‘may not be around much longer’ amid risk of battery fires and ‘lack of control’

'There is a particular issue with the lithium-ion batteries at the moment,’ says Laura Horrocks, head of fraud technology and intelligence at Sedgwick.

October 04, 2023
Blog
October 04, 2023
David Setzkorn
senior vice president workforce absence and disability practice leader
Horror sequels: the return of COVID

Fall always leads to one of my favorite holidays — Halloween. Scary, spooky things abound in stores, kids (and adults) get ready for trick-or-treating, and we typically get unnecessary horror movie sequels that aren't quite as good as the origi…

October 04, 2023 by David Setzkorn, senior vice president workforce absence and disability practice leader
Press release
October 04, 2023
EFI Global acquires the business and assets of Artemis Milieu BV in Belgium

BRUSSELS – 4 October 2023 – EFI Global, a leading, full-service international consulting firm specializing in forensic engineering, environmental, fire investigation and specialty consulting services, has acquired the business and assets of Artemis M…

October 04, 2023
Blog
October 03, 2023
Adam Morell, JD
assistant vice president, product compliance
Imagine the possibilities at the RIMS Western Regional Conference 2023

The 2023 RIMS Western Regional Conference is just around the corner. An array of risk and safety managers will come together October 4-6 to connect on all things risk management in Vail, Colorado. There will be many opportunities to engage with us at…

October 03, 2023 by Adam Morell, JD, assistant vice president, product compliance
Article
October 03, 2023
Tech forward

In this article, we provide updates on the latest technology developments at Sedgwick and throughout the industry.

October 03, 2023
Article
October 03, 2023
Edging up

In this article, we discuss our short takes on industry trends, emerging issues and service enhancements.

October 03, 2023
Article
October 03, 2023
Community Spotlight

Colleagues around the globe support worthy causes, one step at a time

October 03, 2023
Article
October 03, 2023
Expert view

A conversation with: Kimberly George, global head, innovation and product development

October 03, 2023