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Read our latest thought leadership

Sedgwick’s experts and thought leaders are focused on key trends we believe will be critical this year. Learn more from our connected conversations; see how we’re responding to opportunities and issues facing people, property, brands and performance — and find strategies and solutions to meet each challenge.

Read our Connect 2024 list.

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Article
March 02, 2023
States put social workers to task in comp

Mark Debus, clinical manager of behavioral health, provides commentary in this Business Insurance article.

March 02, 2023
Blog
March 01, 2023
James Norman
International business development director
Defusing the impact of geopolitical tensions

Over the past year, countries around the world have dealt with wars, coming out of a global pandemic, a legacy of Brexit, and fuel and food security threats. These factors have and will continue to affect risk — causing shocks on global supply …

March 01, 2023 by James Norman, International business development director
Article
February 27, 2023
AI and Pharma: Creating Improved Outcomes for Patients and Practitioners

Article by Reema Hammoud, avp clinical pharmacy, published in Pharmacy Times.

February 27, 2023
Blog
February 27, 2023
Chris Harvey - VP, crisis solution; Amanda Combs - recall consultant; and Matt Walker - business development director
The CPSC’s proactive stance in 2023

The Consumer Products Safety Commission (CPSC) took a more aggressive enforcement stance in 2022, making it clear that companies needed to report any safety issues promptly or risk legal actions and steep fines. That approach is has continued in 2023…

February 27, 2023 by Chris Harvey - VP, crisis solution; Amanda Combs - recall consultant; and Matt Walker - business development director
Blog
February 24, 2023
Gary Uhl, VP operations and Courtney Rosenberg, talent acquisition consultant
February is Insurance Careers Month

In celebration of Insurance Careers Month, we are joined by Gary Uhl, VP operations and Courtney Rosenberg, talent acquisition consultant, who discuss opportunities in the claims and insurance services industry — and the advantages of pursuing …

February 24, 2023 by Gary Uhl, VP operations and Courtney Rosenberg, talent acquisition consultant
Blog
February 23, 2023
Matthew Vale
BSc, PGDip BldCons, BDMA ClmsPrct, MRICS, RICS accredited building conservation surveyor RICS registered expert witness
Listed building repairs – how property owners can avoid prosecution

On 5 December 2022, five people were found guilty at Burnley Magistrates Court of illegally demolishing the Grade II listed Punch Bowl Inn in Ribble Valley, Lancashire. They are due to be sentenced on 8 March 2023. The 18th-century pub closed in 20…

February 23, 2023 by Matthew Vale, BSc, PGDip BldCons, BDMA ClmsPrct, MRICS, RICS accredited building conservation surveyor RICS registered expert witness
Article
February 22, 2023
Protect Yourself from a Food Recall

Sedgwick's 2022 Recall Index report is referenced in this Powered & Bulk Solid article.

February 22, 2023
Article
February 22, 2023
Claims Review 2022 – A Leader’s Perspective – Paul White, Sedgwick International UK

Paul White, ceo, Sedgwick International UK, is interviewed by Right International.

February 22, 2023
Blog
February 22, 2023
Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Building loyalty through customer care

U.S. air travelers were recently subjected to two large-scale service interruptions that temporarily grounded, cancelled or postponed many takeoffs and left thousands of vacationers and business travelers delayed and displaced. With their itineraries…

February 22, 2023 by Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Legislative update
February 22, 2023
Legislation updates: Disability, leave and workers' compensation

Sedgwick regularly monitors and reports on disability, leave and workers' compensation legislation impacting our customers. Click on the links below for summaries of recent updates. January 2022 leave law summary – U.S. Federal rulemaking along …

February 22, 2023
Blog
February 21, 2023
Richard Lumby BA (Hons); G Dip (Law); BDMA Ins Tech
liability technical and audit manager, Sedgwick International UK
Navigating vicarious liability in the UK

The recent decision in Steven Kennedy v Sheldon Inns Ltd (t/a The Kings Arms) [2022] involving an altercation at a pub has added to the library of decisions regarding vicarious liability. There is little doubt the insurance industry has contributed…

February 21, 2023 by Richard Lumby BA (Hons); G Dip (Law); BDMA Ins Tech , liability technical and audit manager, Sedgwick International UK
Article
February 16, 2023
I live with scoliosis, and I use physical therapy, gentle exercise, and more to help manage the condition

Lisa Orr, senior human factors consultant, provides commentary in this INSIDER article.

February 16, 2023
Blog
February 16, 2023
Steve Crystal
Head of claims fraud - international, Cert CILA APCIP
Tackling fraud in insurance claims: global observations

The UK and US insurance markets are well established when it comes to the challenge of tackling claims fraud, but what about the rest of the world? Well, there’s a growing appetite among insurers – those with an international presence, as well as t…

February 16, 2023 by Steve Crystal, Head of claims fraud - international, Cert CILA APCIP
Blog
February 15, 2023
Andrew Cavan
director, head of major and complex loss (North)
The impact of inflation on claims: what lies ahead in 2023

As reported in the Financial Times, on 31 August 2022, the head of one of the world’s largest building materials companies confirmed that he’s seeing a ‘second wave of cost increases’ following the surge in gas prices. Spiralling energy prices are …

February 15, 2023 by Andrew Cavan, director, head of major and complex loss (North)
Press release
February 14, 2023
Elizabeth Gill joins Sedgwick as marine general manager in Malaysia

KUALA LUMPUR, 15 February 2023 — Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, announced that Elizabeth Gill has joined its Malaysia operations as a general manager for the marine bu…

February 14, 2023