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January 25, 2024
Gary Wilson and Lee Stevens — technical directors, complex liability, Sedgwick, UK
The basics of product liability for injury and damage claims

As adjusters and claims handlers, we frequently encounter claims relating to alleged defects or failures of products or services. In addition to common law duties and bespoke contracts entered into, there is legislation to consider, depending upon wh…

January 25, 2024 by Gary Wilson and Lee Stevens — technical directors, complex liability, Sedgwick, UK
Article
January 16, 2024
Issues to watch in 2024 (part 2) By Kimberly George and Mark Walls

In the second part of this series, review the final 10 issues that could impact workers’ comp and risk management in 2024.

January 16, 2024
Blog
December 13, 2023
Kyle Dunlap, AVP, client services, Sedgwick, and Milly Karlsen, team leader, motor claims, Sedgwick
Bumps in the road: pain points and proven solutions for auto and motor claims

The global automotive claims landscape is currently facing a range of significant challenges — the impact of electric vehicles (EVs), talent shortages among commercial drivers and repair technicians, product recalls and in-market remediations, …

December 13, 2023 by Kyle Dunlap, AVP, client services, Sedgwick, and Milly Karlsen, team leader, motor claims, Sedgwick
Article
November 22, 2023
Brace yourself for claims following Black Friday

Challenges impacting the global supply chain could have effects on product recall and liability claims for insurers.

November 22, 2023
Article
October 03, 2023
Edging up

In this article, we discuss our short takes on industry trends, emerging issues and service enhancements.

October 03, 2023
Article
October 03, 2023
The rise of claim severity and complexity

In this article, we’ll explore some of the notable factors driving rising claim complexity and severity, and the resulting implications for the property and liability claims sectors. We’ll also share a few best practices to help insurers and business…

October 03, 2023
Blog
September 26, 2023
Max Koonce
chief claims officer
Stabilizing litigation in a volatile world

The frequency of litigation in liability insurance claims is increasing incrementally as impacts of the COVID-19 pandemic subside. While litigation remains a small percentage of overall claim volume, the cost of resolving those claims is disproportio…

September 26, 2023 by Max Koonce, chief claims officer
Blog
September 13, 2023
Graham Ginn, ABEng ACII CIP FCILA FUEDI-ELAE FIFAA BDMA Tech (Ins)
complex liability, technical director - International UK
RAAC: potential issues and liability implications

Given recent media interest regarding reinforced autoclaved aerated concrete (RAAC), Sedgwick’s liability claims services group consider what the potential issues are, and what the current liability implications might be. What is RAAC? Autoclaved…

September 13, 2023 by Graham Ginn, ABEng ACII CIP FCILA FUEDI-ELAE FIFAA BDMA Tech (Ins) , complex liability, technical director - International UK
Blog
September 04, 2023
Chris Occleshaw
recall consultant
New UK product safety regime review presents manufacturers with increased regulatory obligations

In early August, the government of the United Kingdom released 13 proposals to change product safety. While stakeholders have been expecting these proposals for a while now, a few of the changes came as a surprise to regulatory experts because they c…

September 04, 2023 by Chris Occleshaw, recall consultant
Blog
September 01, 2023
Neil Wright
director, professional liability claims
Navigating professional indemnity insurance

Professional indemnity insurance — also referred to as professional liability or errors and omissions — is used by lawyers, accountants and other professionals who require expert guidance and coverage for their business. In this podcast, …

September 01, 2023 by Neil Wright, director, professional liability claims
Press release
September 01, 2023
Sedgwick promotes David Harrison to lead UK liability claims services

LONDON, 1 September 2023 – Sedgwick, a leading global provider of technology-enabled risk, benefits, and integrated business solutions, announced that industry veteran David Harrison will take the helm as director of its liability claims services in …

September 01, 2023
Blog
August 28, 2023
Bob Richards
OAM, national executive adjuster
Understanding proximate cause

In the insurance space, the concept of proximate cause plays a pivotal role in determining the outcome of insurance claims. Insurance policies are designed to provide coverage for specific perils and damages, but when multiple events occur simultaneo…

August 28, 2023 by Bob Richards, OAM, national executive adjuster
Article
July 26, 2023
Could AI reduce product liability insurance claims?

Chris Occleshaw says AI has a 'sophisticated ability to actually detect defects that humans might not be able to identify'.

July 26, 2023
Blog
July 07, 2023
Darin Miller
national marine manager
Cargo theft continues to threaten supply chains

After a few tumultuous years, many of the logistical and manufacturing challenges that have plagued global supply chains are finally beginning to stabilize. One unfortunate trend that has not leveled off is cargo theft. With lingering inflation and o…

July 07, 2023 by Darin Miller, national marine manager
Blog
July 03, 2023
Jeremy Schutz
director of recall and remediation
CPSC continues oversight expansion with scrutiny of secondary markets

The U.S. Consumer Product Safety Commission (CPSC) has long prioritized protecting children’s safety as it relates to the use of consumer products, and that commitment is clear with the agency’s recent activity around secondary markets. Latest devel…

July 03, 2023 by Jeremy Schutz, director of recall and remediation
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