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Max Koonce

chief claims officer
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January 03, 2024
Max Koonce
chief claims officer
Demystifying presumptions in workers’ compensation

Workers’ compensation systems in the U.S. date back to the early 1900s – the first comprehensive law protecting injured workers was passed in Wisconsin in 1911. By mid-century, all states had introduced legislation that began the framework for today’…

January 03, 2024 by Max Koonce, chief claims officer
Blog
September 26, 2023
Max Koonce
chief claims officer
Stabilizing litigation in a volatile world

The frequency of litigation in liability insurance claims is increasing incrementally as impacts of the COVID-19 pandemic subside. While litigation remains a small percentage of overall claim volume, the cost of resolving those claims is disproportio…

September 26, 2023 by Max Koonce, chief claims officer
Blog
August 18, 2023
Max Koonce
chief claims officer
Imagine the possibilities at WCI

The Workers’ Compensation Institute (WCI) will celebrate the 77th Annual Workers’ Compensation Educational Conference and 34th Safety & Health Conference in Orlando, Florida August 20-23. An array of stakeholders representing all facets of the indust…

August 18, 2023 by Max Koonce, chief claims officer
Blog
May 03, 2023
Max Koonce
chief claims officer
Bouncing back with authority: resiliency and the evolution of risk management

We’ve known it all along, but it took a global pandemic to drive the lesson home: Resiliency and adaptability are the cornerstones of a successful risk management program. At this week’s RISKWORLD®, the 2023 RIMS conference and exhibition, we had the…

May 03, 2023 by Max Koonce, chief claims officer
Blog
September 06, 2022
Max Koonce
chief claims officer
Considerations for the future of workers’ compensation

Workers’ compensation’s original premise, the “Grand Bargain”, has remained consistent since its inception in the early 20th century. There have been exceptions and variations to the definition of disease and injury coverage, types of benefits and to…

September 06, 2022 by Max Koonce, chief claims officer
Blog
August 18, 2022
Max Koonce
chief claims officer
Kick off to WCI 2022

The Workers’ Compensation Institute (WCI) will celebrate the 76th Annual Workers’ Compensation Educational Conference and the 33rd Safety & Health Conference in Orlando, Florida August 21-24. An array of stakeholders representing all facets of the in…

August 18, 2022 by Max Koonce, chief claims officer
Blog
April 12, 2022
Max Koonce
chief claims officer
3 claims complexities driving today’s discussions and tomorrow’s decisions

You may remember the days when claim reporting lag times, introduction of medical cost containment, and assessment of soft tissue injuries were common conversation drivers for claims professionals. Despite the host of new intricacies and nuances, the…

April 12, 2022 by Max Koonce, chief claims officer
Blog
September 09, 2021
Max Koonce
chief claims officer
Vaccine implications in workers’ compensation

As the battle against COVID-19 rages on, vaccinations have become a front-line conversation. The workers’ compensation implications must be addressed, as there aren’t yet any specific laws or court decisions that can guide COVID-19 vaccine-related si…

September 09, 2021 by Max Koonce, chief claims officer
Blog
February 19, 2021
Max Koonce
chief claims officer
COVID-19 vaccinations and workers’ compensation

Today’s COVID-19 environment continues to present unique questions within the workers’ compensation industry. Initially, questions focused on compensability of what some qualify as an “ordinary disease of life.” Many states enacted presumption laws o…

February 19, 2021 by Max Koonce, chief claims officer
Sedgwick edge
January 27, 2021
Max Koonce
chief claims officer
Edging up

Short takes on emerging industry issues: COVID-19 rebuttable presumption laws and state changes, and a paid family and medical leave program update

January 27, 2021 by Max Koonce, chief claims officer
Study, Article
August 13, 2020
Max Koonce
chief claims officer
White Paper: Expanded Use of Presumption and the Implications for the “Grand Bargain”

The COVID-19 environment has generated renewed conversations around compensability presumptions. Some argue that broadening workers’ compensation coverage beyond what are employment related risks for which employers have no ability to control or prev…

August 13, 2020 by Max Koonce, chief claims officer
Article
April 16, 2020
Max Koonce
chief claims officer
Dealing with workers' compensation in the wake of COVID-19

Sedgwick's Chief Claims Officer writes about how the onset of the coronavirus pandemic has thrown workers' compensation claims and the return to work process into uncertainty.

April 16, 2020 by Max Koonce, chief claims officer
Article
March 25, 2020
Max Koonce
chief claims officer
Perspectives: The impact of COVID-19 on claims management

Sedgwick's Max Koonce authored this article

March 25, 2020 by Max Koonce, chief claims officer
Article
February 19, 2020
Max Koonce
chief claims officer
Cumulative trauma claims focus as states weigh changes

Sedgwick's Max Koonce was interviewed for this article

February 19, 2020 by Max Koonce, chief claims officer
Article
June 08, 2019
Max Koonce
chief claims officer
CLM Voices: Getting to Know Max Koonce

Find out what this former court of appeals justice and senior director of risk management for Walmart thinks about the industry as he settles into his new position as Sedgwick’s chief claims officer.

June 08, 2019 by Max Koonce, chief claims officer
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