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Sedgwick connection

This is the voice of our experts. As we watch and respond to industry trends, we continue to find ways to help people, restore property, preserve brands, and empower performance. You can count on us to share ideas, offer support, bring the best of our global and local resources, and imagine what’s next.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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March 30, 2023
Talei Morgan
head of liability - Australia
Supermarket slip and fall incidents: navigating personal injury claims

An increasing number of advertisements have surfaced across some states in Australia for personal injury claims as a result of slip and fall incidents in supermarkets. A recent ACT Court of Appeal decision may explain this development. A look b…

March 30, 2023 by Talei Morgan, head of liability - Australia
March 30, 2023
Beate Tveter - senior claims handler, Norway and Gjermund Myrann - claims handler, Norway
Summer is near and so are potential risks for boat owners

Read this in Norwegian. As we move closer to boating season, small steps help determine whether a boat stays ashore. Each year, many of the injuries we witness post-loss occur when launching or at the start of the season as a result of some owners o…

March 30, 2023 by Beate Tveter - senior claims handler, Norway and Gjermund Myrann - claims handler, Norway
March 30, 2023
Beate Tveter - senior claims handler, Norway og Gjermund Myrann - claims handler, Norway
Sommeren nærmer seg. Det samme gjør også farene for skader på båten.

Les den engelske versjonen. Påsken med vårpuss av båt og båtsesongen nærmer seg med stormskritt. Det er ofte små grep som avgjør om sommeren blir som håpet, eller om båten blir stående på land. Som oppgjørsselskap med lang fartstid innen båtskader, …

March 30, 2023 by Beate Tveter - senior claims handler, Norway og Gjermund Myrann - claims handler, Norway
March 30, 2023
Leah Cooper
managing director, global consumer technology
Automation in claims is not an all-or-nothing prospect

Against the backdrop of a tight labor market and consumer expectations of instant gratification, many customers are eagerly looking for ways to bring greater efficiency to the claims process without sacrificing the end-user experience. Oftentimes, au…

March 30, 2023 by Leah Cooper, managing director, global consumer technology
March 29, 2023
Roeland Kort, expert major and complex loss & marine surveyor and Michael Aupperlee, marine surveyor
Getting ahead of marine liability risks

When goods and machinery are produced on one side of the world and shipped to another, challenges arise. After a loss, there are documents to review, shipping regulations to navigate and liability issues to uncover. Whether a company is shipping peri…

March 29, 2023 by Roeland Kort, expert major and complex loss & marine surveyor and Michael Aupperlee, marine surveyor
March 28, 2023
Matt Walker
recall advisor
Eye drops become latest OTC product impacted by recalls

The healthcare industry is changing to accommodate more modern demands, particularly those of patients who choose to self-treat. Over-the-counter (OTC) medications have risen in popularity recently, as patients increasingly seek more flexibility to t…

March 28, 2023 by Matt Walker, recall advisor
March 27, 2023
Adam Morell, JD - AVP, product compliance and Brice Caswell, JD - director, product compliance and statutory administration
Imagine the possibilities at the 2023 DMEC Compliance Conference

The Disability Management Employer Coalition (DMEC) will host the 2023 DMEC FMLA/ADA Employer Compliance Conference March 27-30 in Orlando, Florida. An array of stakeholders will begin a dialogue and exchange ideas about paid family and medical leave…

March 27, 2023 by Adam Morell, JD - AVP, product compliance and Brice Caswell, JD - director, product compliance and statutory administration
March 24, 2023
Carol ETCHEBARNE
managing director, France
Transformer les défis en opportunités : quel avenir pour le secteur français de l'assurance et de la gestion des sinistres ?

Lisez ceci en français. 2023, une année porteuse d’opportunités pour l’assurance et la gestion de sinistres Nous faisons collectivement face à une situation que nous n’avions pas vécue depuis plus d’une vingtaine d’années, une crise planétaire qui …

March 24, 2023 by Carol ETCHEBARNE, managing director, France
March 24, 2023
Carol ETCHEBARNE
managing director, France
Turning challenges into opportunity: What’s next for the French insurance and claims management industry?

Read the French version. Collectively, we are facing a cocktail of events — from a pandemic to the war in Europe and most recently, inflation. These circumstances have created a unique crisis in France that has not been experienced in nearly t…

March 24, 2023 by Carol ETCHEBARNE, managing director, France
March 22, 2023
Chris Harvey
VP, crisis solution
2022 was a record-breaking year for U.S. product recalls

Recent data shows that more than 1 billion units of food, pharmaceuticals, medical devices, vehicles and consumer products were recalled in the U.S. for the second year in a row. In 2022, the number of units recalled was a record-breaking 1.5 billion…

March 22, 2023 by Chris Harvey, VP, crisis solution
March 22, 2023
Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
Securing temporary housing after Winter Storm Elliott­

In December 2022, extreme winter weather conditions caused power outages and freezing pipes across the United States — damaging properties and displacing residents. In the days that followed, our temporary housing team took on an increased clai…

March 22, 2023 by Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
March 21, 2023
Ian Muress
CEO, international
Reflections on 45 years in the claims business

As recently announced, I am stepping down from my position as CEO of Sedgwick’s international operations to pursue retirement at the end of this month. I have spent my entire 45-year career working in claims, and this industry has afforded me opportu…

March 21, 2023 by Ian Muress, CEO, international
March 20, 2023
Ruth Leggett, CEO, Ireland, Sedgwick, and Angela Hornby, director of capability, Australia, Sedgwick
Pressure-proofing the workforce for 2023

Though the workforce upheaval sparked by the COVID-19 pandemic and other global factors has begun to subside somewhat, employers will surely continue to feel tremors in 2023 and likely beyond. Seismic business, social and political shifts are still s…

March 20, 2023 by Ruth Leggett, CEO, Ireland, Sedgwick, and Angela Hornby, director of capability, Australia, Sedgwick
March 17, 2023
Gail Oliver
SVP, sales and marketing
Imagine the possibilities at the 2023 PLRB Claims Conference

The Property & Liability Resource Bureau (PLRB) will host the 2023 PLRB Claims Conference & Insurance Services Expo March 19-22 in Orlando, Florida. An array of stakeholders will come together to exchange ideas about restoration in business income (B…

March 17, 2023 by Gail Oliver, SVP, sales and marketing
March 17, 2023
Chris Occleshaw
recall consultant
European product recalls increased in 2022, with heightened regulatory activity expected in 2023

According to Sedgwick’s 2023 State of the Nation Recall Index report, product recalls in five key European sectors increased in 2022 for the second consecutive year. The 10,545 recall events in 2022 represent a 4.3% increase over 2021 numbers for the…

March 17, 2023 by Chris Occleshaw, recall consultant