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This is the voice of our experts. As we watch and respond to industry trends, we continue to find ways to help people, restore property, preserve brands, and empower performance. You can count on us to share ideas, offer support, bring the best of our global and local resources, and imagine what’s next.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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December 17, 2021
Matt Walker
recall advisor
New threat modeling playbook prepares medical devices for cybersecurity issues

Cybersecurity has become a critical issue for the medical device industry, where a cyber threat can lead to injury or even death. To address this growing problem, the U.S. Food and Drug Administration, the MITRE Corporation, and the Medical Device In…

December 17, 2021 by Matt Walker, recall advisor
December 16, 2021
James Norman
International business development director
Africa and insurance claims management: Building momentum

With a young population, strong human capital and large regional insurance hubs, the potential of the African insurance sector is well known. As the second fastest growing insurance market behind Latin America, it has a landscape all its own with est…

December 16, 2021 by James Norman, International business development director
December 13, 2021
Chris Harvey
VP, crisis solution
Regulatory, legal and reputational risks increasing for all businesses in 2022

We are living through a perfect storm of heightened business risks that are impacting every industry — from labor shortages, supply chain issues and inflation to increased regulatory oversight and enforcement. When combined, these risks pose su…

December 13, 2021 by Chris Harvey, VP, crisis solution
December 13, 2021
Guest authors: Sean Wood and Katherine Goodyear
Spotlight: When a cyberattack strikes: Protecting and repairing brand reputation

Foreword by Chris Harvey, SVP client services at Sedgwick: Welcome to the latest edition of spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers and crisis communicatio…

December 13, 2021 by Guest authors: Sean Wood and Katherine Goodyear
December 10, 2021
Scott Westman
senior vice president, casualty operations
The further we go, the closer we get: Moving ahead in workers’ compensation

The further we get from the start of the pandemic, the more permanent the changes to the world of workers’ compensation become. New industry players have been introduced, business needs have been refined and program practices have evolved. Those who …

December 10, 2021 by Scott Westman, senior vice president, casualty operations
December 09, 2021
Dr. Teresa Bartlett
managing director, senior medical officer
The “new normal” in healthcare

At the height of the pandemic, healthcare resources approached capacity and the industry was under pressure to adapt quickly to changing conditions. As companies consider business strategies for 2022, many conversations center on some of the ways org…

December 09, 2021 by Dr. Teresa Bartlett, managing director, senior medical officer
December 08, 2021
Julie Ross
International business development director
Q3 2021 recalls signal a return to pre-pandemic levels

As we emerge from one of the most turbulent and uncertain times in recent history, consumers are eager for a return to normal and economists are predicting a boom as we approach the holiday season. But with so much uncertainty still ahead, it seems t…

December 08, 2021 by Julie Ross, International business development director
December 06, 2021
Ronnie Adcock, senior vice president and Darin N. Miller, NAMS-CMS, national marine manager, senior surveyor
The holiday supply chain: 5 marine insights

Santa isn’t the only one experiencing fulfillment issues this time of year. Cargo ships floating off the coast, a lack of shipping containers, a shortage of truck drivers, and COVID-related restrictions are impacting individuals and organizations acr…

December 06, 2021 by Ronnie Adcock, senior vice president and Darin N. Miller, NAMS-CMS, national marine manager, senior surveyor
December 01, 2021
Matt Walker
Benzene threat detected in spray deodorants

Online pharmacy Valisure is warning that spray deodorants may be toxic to consumers — creating big problems and possible litigation threats to companies that aren’t paying attention. Valisure recently tested and detected unsafe levels of benzen…

December 01, 2021 by Matt Walker
November 30, 2021
Chris Frechette
vice president, liability practice
Electric vehicle claims

Advances in battery technologies and environmental concerns continue to bolster a growing interest in the adoption of electric vehicles (EVs). While the U.S. lags Europe in adoption, multiple indicators suggest a shift away from many hybrids to more …

November 30, 2021 by Chris Frechette, vice president, liability practice
November 24, 2021
Ben Price
head of operations, MCL Global
Major and complex loss review 2021

Since early 2020, organisations in every sphere of business have felt the pressure of an unforeseen, unprecedented global pandemic — it has continuously tested our resourcefulness and ingenuity. Even as our ability to meet, talk and intera…

November 24, 2021 by Ben Price, head of operations, MCL Global
November 24, 2021
Mark Buckingham
recall advisor
Is all well with our daily vitamins?

European consumers have always had a strong interest in health and wellness. But when it comes to vitamins and minerals, are they getting the treatment they deserve? During COVID-19, European’s use of dietary supplements more than doubled — fr…

November 24, 2021 by Mark Buckingham, recall advisor
November 23, 2021
Skot Penfold
Head of building consultancy services
Beyond the building process

When it comes to construction projects, insurer clients want overall control without compromising efficiency or increasing spend. Previously, any major property damage claim could involve various external building consultants — with different m…

November 23, 2021 by Skot Penfold, Head of building consultancy services
November 19, 2021
Guest authors: William Troutman, Kate Findlay and Hernan Gonzalez
Spotlight: Product safety compliance across North American borders

Foreword by Jeremy Schutz, director of business development at Sedgwick: Welcome to the latest edition of spotlight. Spotlight is our way of sharing insights and perspectives from our strategic partners – lawyers, insurers, risk managers and crisi…

November 19, 2021 by Guest authors: William Troutman, Kate Findlay and Hernan Gonzalez
November 18, 2021
Bo Petersson
PE, mechanical engineer, EFI Global
Much more than a lot of hot air: How ventilation assessments of HVAC systems can help reduce COVID-19 transmission

There is a great deal of uncertainty regarding the ways in which buildings can contribute or prevent the spread of COVID-19. Engineering professionals and other experts have indicated the transmission of COVID-19 can be reduced with changes to buildi…

November 18, 2021 by Bo Petersson, PE, mechanical engineer, EFI Global