Today’s complex high-tech devices continue to cause cybersecurity vulnerability issues, but it’s the medical devices that live on or inside patients, like implants and pacemakers, that are posing a special challenge for the healthcare industry. The …

During tumultuous times, businesses run the risk of property damage and so much more. Now is an appropriate time to consider your current coverage and ensure you are prepared. Property coverage that extends beyond the building and its contents can he…

Heads up consumer product companies: There’s something new in recall communications that may change expectations for everyone. As you may have seen, appliance maker Mueller Austria has issued a joint news release with the Consumer Product Safety C…

Until a few months ago, few if any senior executives had personal experience managing a company during a pandemic. Making matters more difficult, there’s really no recent history to consult to determine what perils lie ahead, which processes work and…

Considering the current economic climate we wanted to take a look at how car sales are comparing to recall volumes in the category to see if there was any correlation between the numbers. New car markets have contracted across the world, the only an…

COVID-19 is impacting a wide range of sectors and businesses at different levels. The marine industry is one of many, as 90% of the non-bulk world trade cargo is carried in containers. So what does that impact look like for individual companies and w…

There’s nothing more damaging to a company’s reputation than ineffective and unpleasant customer service. Because technology has expanded our accessibility and connectivity, customer service is more critical now than it has ever been before. Today, c…

Each week we take a look at the items making it onto the Safety Gate Rapid Alert system for Europe to see what is causing major concern to those in charge of keeping consumers safe. And it is no surprise to see the likes of particle filter face ma…

To be fair, the answer to this question — Can you be sure your facility is clean and free of the coronavirus (COVID-19)? — may not be “yes” for quite a while. But there are steps we can take to get as close to “yes” as possible. Every da…

We just released our First Quarter 2020 Recall Index with everything you need to know right now about recalls in the food, consumer product, medical device, pharmaceutical, and automotive industries. But since COVID-19’s impact was only beginning to …

While COVID-19 has affected us all deeply, we see that businesses are strong and determined to emerge on the other side. Now is the time to build and execute a thoughtful and purposeful back-to-business strategy. As organizations prepare to reopen …

As we closed Week 19 of 2020, the European Commission published its data tables on recall alerts from across the continent. Unsurprisingly PPE equipment - namely face masks - were among the products deemed defective, but there were also 13 separate n…

Has it ever been more important to be mindful, stay present and set a clear path for health and wellness than it is right now? For this year’s RIMS 2020 conference, Sedgwick had planned to invite attendees to join us in the annual Wellness ZENter, a …

News about Blue Bell Creameries’ guilty plea and $19 million in federal fines linked to a deadly 2015 listeria outbreak that led to a series of ice cream recalls serves as a cautionary tale for all food companies operating in today’s punishing media …

Online makeup tutorials are among the most watched videos on social media platforms. Women and men, irrespective of age, are intrigued with the prospect of finding new creative ways to nail that flawless red-carpet look - even during times of COVID l…