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This is the voice of our experts. As we watch and respond to industry trends, we continue to find ways to help people, restore property, preserve brands, and empower performance. You can count on us to share ideas, offer support, bring the best of our global and local resources, and imagine what’s next.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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July 17, 2023
Terri Riley
SVP, managed care practices and client services
Unconditional: treating injured workers with care and empathy

Suffering a workplace injury can be a very stressful experience. Going from fully functional to incapacitated in the blink of an eye, combined with angst and uncertainty about the future, makes for a very difficult time for an injured worker. Adding…

July 17, 2023 by Terri Riley, SVP, managed care practices and client services
July 14, 2023
Mara Petrovsky, SVP of colleague experience and Angie Carter, lead growth and experience consultant
Reimagining the future of training

People are the greatest asset to any organization. When it comes to supporting employees, companies must work toward creating and enhancing effective training programs. Employers are encouraged to rise to the challenge, but are often faced with obsta…

July 14, 2023 by Mara Petrovsky, SVP of colleague experience and Angie Carter, lead growth and experience consultant
July 13, 2023
Ian McLennan
director, head of commercial repair solutions, UK
Use of unvetted contractors brings unwelcome risks

In tough economic times and a tight labour market, the opportunity to use unvetted contractors to undertake repairs can be enticing. However, homeowners, business owners, property managers and insurers must keep in mind that using lower-priced, unvet…

July 13, 2023 by Ian McLennan, director, head of commercial repair solutions, UK
July 12, 2023
Paul Squires
partner, legal services
​Fixed recoverable costs: What's new?

Fixed recoverable costs (FRC) may cause ripples in litigation matters beginning in October 2023. An extension of the FRC regime will result in coverage of a wider range of investigations in the UK. In this podcast, we are joined by Paul Squires, part…

July 12, 2023 by Paul Squires, partner, legal services
July 11, 2023
Leah Cooper, managing director, and Mark Dobson, SVP, global consumer technology
Data, technology optimization bring new value to claims

Technology has already transformed the claims industry in many ways, and there is great promise for the enhancements future innovations will offer in terms of performance and outcomes. But technology alone cannot meet the needs of clients and consume…

July 11, 2023 by Leah Cooper, managing director, and Mark Dobson, SVP, global consumer technology
July 10, 2023
Barry Porter
quality assurance team lead, auto appraisals
Auto technology advances may complicate hurricane response

Automotive industry stakeholders are watching closely as hurricane season brews in the Atlantic. The auto sector — already strained by lingering supply chain disruptions, parts shortages, rising costs and insufficient skilled laborin the repair…

July 10, 2023 by Barry Porter, quality assurance team lead, auto appraisals
July 07, 2023
Darin Miller
national marine manager
Cargo theft continues to threaten supply chains

After a few tumultuous years, many of the logistical and manufacturing challenges that have plagued global supply chains are finally beginning to stabilize. One unfortunate trend that has not leveled off is cargo theft. With lingering inflation and o…

July 07, 2023 by Darin Miller, national marine manager
July 06, 2023
Chris Occleshaw
recall consultant
EU moves forward with first of its kind regulations for AI

Artificial intelligence (AI) is everywhere, but it has largely been unregulated to this point. The European Union is looking to change that with its proposed EU AI Act. The European Parliament took a major step forward in AI regulation at the beginni…

July 06, 2023 by Chris Occleshaw, recall consultant
July 05, 2023
Jaysen Eldridge
VP, ancillary operations
Prosthetics for injured workers: specialized care demands specialized expertise

Injuries involving amputation comprise about 0.5% of on-the-job accidents and are among the most devastating and costly workers’ compensation claims. When such an incident occurs, the employer is responsible for making the employee whole again. This …

July 05, 2023 by Jaysen Eldridge, VP, ancillary operations
July 05, 2023
Damian Glynn, executive major and complex loss director and head of financial risks and Nicole Lawrence, commercial property adjuster
Business interruption cover: what it is, why it matters

In a typical day, a variety of situations may unfold that could stop a business’s operations in its tracks. Consider for example, a warehouse of consumer goods is heavily damaged by a tornado. It partially rips off the roof and destroys a considerabl…

July 05, 2023 by Damian Glynn, executive major and complex loss director and head of financial risks and Nicole Lawrence, commercial property adjuster
July 04, 2023
Cyril BRISSAUD
Expert dommage major and complex loss
L’avenir de la supply chain en France

Lisez ceci en anglais. Les modèles de supply chain ont initialement été conçus avec des modèles de prévisions devenus obsolètes depuis la COVID. De nombreux changements sont intervenus au cours de la pandémie qui ont impacté les certitudes acquises …

July 04, 2023 by Cyril BRISSAUD, Expert dommage major and complex loss
July 04, 2023
Cyril BRISSAUD
Expert dommage major and complex loss
The future of the supply chain in France

Read the French version. Supply chain models were initially designed based on forecasting that has now become obsolete since COVID. Many changes took place during the pandemic that impacted certainties around consumption and sales. There is a sense …

July 04, 2023 by Cyril BRISSAUD, Expert dommage major and complex loss
July 03, 2023
Jeremy Schutz
director of recall and remediation
CPSC continues oversight expansion with scrutiny of secondary markets

The U.S. Consumer Product Safety Commission (CPSC) has long prioritized protecting children’s safety as it relates to the use of consumer products, and that commitment is clear with the agency’s recent activity around secondary markets. Latest devel…

July 03, 2023 by Jeremy Schutz, director of recall and remediation
July 03, 2023
Mark Debus, clinical manager, behavioral health; Adam Morell, assistant vice president, product compliance; and Cindy Parker, managing director, casualty
Reshaping the conversation around how employers support and accommodate employees

The past couple of years have given rise to some significant workplace trends — a war for talent, demands for flexible work options and an increased need for mental health support. Typically, we hear about these issues from the employee perspec…

July 03, 2023 by Mark Debus, clinical manager, behavioral health; Adam Morell, assistant vice president, product compliance; and Cindy Parker, managing director, casualty
June 30, 2023
Michael Merlino
SVP, Medicare compliance
Medicare set asides: now with fewer amended review restrictions

In 2017, the U.S. Centers for Medicare and Medicaid Services (CMS) began allowing older Medicare set aside arrangements (MSAs) for workers’ compensation to be reviewed and approved a second time. Prior to the introduction of this process, known as “a…

June 30, 2023 by Michael Merlino, SVP, Medicare compliance