The claims industry depends on risk managers and claims administrators to help improve outcomes for injured workers. And as the industry continues to evolve, claims professionals are discovering new ways to approach treatment and care. Collaborating…
As our population and our workforces are changing, it is important to embrace the ideals of diversity and inclusion in the workplace today – people from different backgrounds, different generations, different cultures figuring out how they are bett…
Nearly all businesses have interest in consumer experience. Whether you fly an airline, shop at a retailer, visit a website, or frequent an eatery, businesses care about your perception of their services and the products you consume. Negative experie…
Next week, many of you will be joining the Sedgwick team at the 2015 National Workers’ Compensation and Disability Conference in Las Vegas. This is always a great event with opportunities to learn and connect with our peers and thought leaders in t…
The possible spread of the Ebola virus to persons in the United States has raised concerns regarding the handling of insurance claims that might result from this disease. As the leading North American provider of claims management services, S…