Over the course of the COVID-19 pandemic, our industry has adopted technology more rapidly. As a result, we’ve found new opportunities to incorporate digital solutions that streamline and enhance the claims process — from field apps to intuitiv…
It’s not exactly a trade secret; anyone who’s ever filed a claim for insurance or benefits knows it entails a lot of forms and paperwork. What’s in those documents, combined with the notes of the assigned examiner or adjuster, forms the building bloc…
Introducing virtual learning and improving the digital experience became a priority for many organizations throughout the last two years. At Vale, our mission to revolutionize readiness skills evolved quickly to meet the unique needs of carriers, adj…
Sometimes new technology comes along that does not directly replace old technology, but instead integrates with it and enhances it. The claims process is still filled with legacy applications held together with manual tasks, so tremendous opportunity…
In today’s marketplace, countless vendors and technologies claim to leverage artificial intelligence (AI) or automate manual claims processes. One could argue that starting with the very first computer, this is what everyone has been working towards.…
You know the feeling of being in a car, hurtling down the highway and catching glimpses of the things of interest passing you by? Sometimes that same feeling can hit you from a business technology perspective, too – like you’re looking out the window…
The global pandemic caused some organisations to take a closer look at their operating model. Many are pursuing a simplified, more agile and flexible business structure that empowers a fast, seamless response to changes in local or global market cond…
Prior to COVID-19, risk and underwriting assessments, consultative and specialty services, and safety trainings were primarily completed on-site. But when many businesses shut down in April and May of 2020, physical loss control services saw a dramat…
Recorded video sessions have become a crucial asset to digital learning and many of us have amassed a library of them in the past year and a half. Despite technology stumbles and occasional dog barks, they captured quick summaries of thought leadersh…
Your first encounter with paintless dent repair (PDR) may be after a trip to the supermarket or a night of bad weather. Whether your vehicle has a small dent from a shopping cart or severe damage from a hail storm, the results present as one or multi…
Experts in the insurance and claims space by nature are always prepared for the unexpected. Whether we’re contending with a season of extreme weather, sudden accidents, or a global pandemic, we know the importance of responding quickly to property cl…
What is the common link between rock concerts, theft deterrent devices and SARS-CoV-2 indoor air treatment? Interestingly enough, it’s the technology. Here’s how it works Theatrical fogging technology works when liquid glycol is passed over a h…
Artificial intelligence (AI) and machine learning (ML) are becoming increasingly popular. In fact, AI in the manufacturing market is expected to reach $15.27 billion. The consumer product industry is one of many considering the use of these technolog…
Not since 1939 have job losses impacted U.S. business more than in 2020. In turn, this has had a resounding effect on health insurance coverage in general and on employee benefit programs in a more specific sense. These changes are driven in large pa…
Sedgwick’s industry experts and thought leaders are committed to keeping our clients informed on emerging trends and industry news. We’re excited to introduce “Drive to thrive in 2021” which highlights the topics and trends that employers, risk manag…