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December 13, 2023
Kyle Dunlap, AVP, client services, Sedgwick, and Milly Karlsen, team leader, motor claims, Sedgwick
Bumps in the road: pain points and proven solutions for auto and motor claims

The global automotive claims landscape is currently facing a range of significant challenges — the impact of electric vehicles (EVs), talent shortages among commercial drivers and repair technicians, product recalls and in-market remediations, …

December 13, 2023 by Kyle Dunlap, AVP, client services, Sedgwick, and Milly Karlsen, team leader, motor claims, Sedgwick
Blog
December 01, 2023
Dominique BRETON, lead marine and transport surveyor, Sedgwick France and guest author, Céline LUBRANO, head of security and operational resilience at DHL Global Forwarding (France)
Tackling transportation thefts in France

Lisez ceci en français.After several difficult years, many of the logistical issues that have impacted global supply chains are starting to stabilize. However, cargo theft remains a concern. With persistent inflation and other economic pressures, the…

December 01, 2023 by Dominique BRETON, lead marine and transport surveyor, Sedgwick France and guest author, Céline LUBRANO, head of security and operational resilience at DHL Global Forwarding (France)
Blog
September 21, 2023
Captain Eduardo Alcaraz
senior marine surveyor
From sea to sea: Preparing your cargo for safe import or export

In the world of international trade, shipping cargo across seas is a common practice that involves careful planning and preparation to ensure the safe arrival of goods. Whether you're exporting products to distant markets or importing materials for y…

September 21, 2023 by Captain Eduardo Alcaraz, senior marine surveyor
Blog
August 01, 2023
Chris Bakes, managing director, auto solutions, Kyle Dunlap, AVP, client management services and Jason Kurutz, director, product management and business strategy
Creating care-focused options for improved fleet resilience and safer driver behavior

Within the transportation and logistics arena, automotive fleet operators face unique and complex claims challenges related to cycle times, costs and safety. Whether serving a commercial leasing firm, corporate vehicle fleet, or trucking and transpor…

August 01, 2023 by Chris Bakes, managing director, auto solutions, Kyle Dunlap, AVP, client management services and Jason Kurutz, director, product management and business strategy
Blog
May 18, 2023
Margot de Villiers, head of marine and executive surveyor, major and complex loss, Australia; Aliette Fenton-Sharp, claims underwriting director, UK; and Elizabeth Gill, marine general manager, Malaysia
Opportunities abound for women in marine

An interview with Margot de Villiers, head of marine and executive surveyor, major and complex loss, Australia; Aliette Fenton-Sharp, claims underwriting director, UK; and Elizabeth Gill, marine general manager, Malaysia May 18 is International Day …

May 18, 2023 by Margot de Villiers, head of marine and executive surveyor, major and complex loss, Australia; Aliette Fenton-Sharp, claims underwriting director, UK; and Elizabeth Gill, marine general manager, Malaysia
Blog
March 29, 2023
Roeland Kort, expert major and complex loss & marine surveyor and Michael Aupperlee, marine surveyor
Getting ahead of marine liability risks

When goods and machinery are produced on one side of the world and shipped to another, challenges arise. After a loss, there are documents to review, shipping regulations to navigate and liability issues to uncover. Whether a company is shipping peri…

March 29, 2023 by Roeland Kort, expert major and complex loss & marine surveyor and Michael Aupperlee, marine surveyor
Blog
February 22, 2023
Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Building loyalty through customer care

U.S. air travelers were recently subjected to two large-scale service interruptions that temporarily grounded, cancelled or postponed many takeoffs and left thousands of vacationers and business travelers delayed and displaced. With their itineraries…

February 22, 2023 by Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Blog
August 30, 2022
Laura Horrocks, ‪head of fraud data and insight and Chris Frechette, vice president, liability practice
The rise of e-scooters and electric vehicles: What does it mean for the claims industry?

As transportation technology progresses, issues of safety, fraud and liability will need continuous monitoring to match the changing landscape. Electric scooters (or e-scooters) are now a familiar sight on UK streets but are new enough that safety an…

August 30, 2022 by Laura Horrocks, ‪head of fraud data and insight and Chris Frechette, vice president, liability practice
Blog
August 03, 2021
Douglas Dell
vice president and director, Vale Training, a Sedgwick company
Vehicle dents, dings and damage: The role of PDR

Your first encounter with paintless dent repair (PDR) may be after a trip to the supermarket or a night of bad weather. Whether your vehicle has a small dent from a shopping cart or severe damage from a hail storm, the results present as one or multi…

August 03, 2021 by Douglas Dell, vice president and director, Vale Training, a Sedgwick company
Blog
January 31, 2020
Douglas Dell
vice president and director, Vale Training, a Sedgwick company
ADAS and the future of transportation claims

Technology advancements can present challenges in any industry, but the benefits and opportunities often outweigh them. Recently in the automotive space, we’ve noticed a greater demand for claims adjusting support involving the deployment of advanced…

January 31, 2020 by Douglas Dell, vice president and director, Vale Training, a Sedgwick company
Blog
November 17, 2017
Capt. Ruan Desouza
Vice President, Marine, Vericlaim Canada
Safety Concerns with Containerized Cargo and the Code of Practice for Packing of Cargo Transport Units (CTU Code)

The marine cargo industry has changed significantly over the past few decades, especially the way cargo is transported. Before sea containers were introduced, dry cargoes were usually shipped as break-bulk cargo or in bulk. Break-bulk cargo includes …

November 17, 2017 by Capt. Ruan Desouza, Vice President, Marine, Vericlaim Canada
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