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January 03, 2024
Max Koonce
chief claims officer
Demystifying presumptions in workers’ compensation

Workers’ compensation systems in the U.S. date back to the early 1900s – the first comprehensive law protecting injured workers was passed in Wisconsin in 1911. By mid-century, all states had introduced legislation that began the framework for today’…

January 03, 2024 by Max Koonce, chief claims officer
Blog
December 29, 2023
Kathy Tazic
managing director, client services
Imagine the possibilities: annual recap

As we wrap up 2023, we’re presented with an opportunity to reflect on the new and unexpected challenges our clients faced this year — and their resilience along the way. Employers, risk management and human resource professionals, brokers and c…

December 29, 2023 by Kathy Tazic, managing director, client services
Blog
December 20, 2023
Heather Lawley
global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Setting and achieving responsible ESG principles, practices

Whether a company holds and acts in accordance with environmental, social and governance (ESG) principles is no longer a shiny bonus — it’s table stakes for many companies. Prioritizing ESG impacts reputation, influence and engagement with a va…

December 20, 2023 by Heather Lawley, global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Blog
December 11, 2023
Brice Caswell
director, product compliance & statutory administration
Exploring the complexity of a remote employee’s work state

Remote work has increasingly become the norm — in fact, it is at an all-time high. Between 2019 and 2021, the number of people primarily working from home tripled from 9 million to 27.6 million. For many, it was unexpected just how strongly the…

December 11, 2023 by Brice Caswell, director, product compliance & statutory administration
Blog
November 27, 2023
Mark Debus, clinical manager, behavioral health services and Dr. Teresa Bartlett, managing director and senior medical officer
Incentivizing healthy workplace culture

Following the COVID-19 pandemic, the Great Resignation staffing shakeup and other factors, workers are increasingly focused on what truly matters to them and what they deserve. And as the nationwide prevalence of mental health issues — particul…

November 27, 2023 by Mark Debus, clinical manager, behavioral health services and Dr. Teresa Bartlett, managing director and senior medical officer
Blog
October 13, 2023
Katey Bey, head of global total rewards and Josh Smith, head of Americas CR & global head of talent
Retaining top talent

According to the Pew Research Center, millions of Baby Boomers are retiring each year — leaving critical gaps in the U.S. labor force. In this podcast, Katey Bey, head of global total rewards and Josh Smith, head of Americas CR & global head of…

October 13, 2023 by Katey Bey, head of global total rewards and Josh Smith, head of Americas CR & global head of talent
Blog
October 12, 2023
Adam Morell, JD, assistant vice president, product compliance, and Sara Elder, JD, senior vice president, workforce absence
Intermittent leave: It isn't just for FMLA anymore

Only 34 years ago, there were no laws to protect most disabled employees. In fact, as recently as 1989, a person could be fired by their employer because they were deaf, had an injured back or some other impairment that prevented them from doing thei…

October 12, 2023 by Adam Morell, JD, assistant vice president, product compliance, and Sara Elder, JD, senior vice president, workforce absence
Blog
October 04, 2023
David Setzkorn
senior vice president workforce absence and disability practice leader
Horror sequels: the return of COVID

Fall always leads to one of my favorite holidays — Halloween. Scary, spooky things abound in stores, kids (and adults) get ready for trick-or-treating, and we typically get unnecessary horror movie sequels that aren't quite as good as the origi…

October 04, 2023 by David Setzkorn, senior vice president workforce absence and disability practice leader
Blog
October 03, 2023
Adam Morell, JD
assistant vice president, product compliance
Imagine the possibilities at the RIMS Western Regional Conference 2023

The 2023 RIMS Western Regional Conference is just around the corner. An array of risk and safety managers will come together October 4-6 to connect on all things risk management in Vail, Colorado. There will be many opportunities to engage with us at…

October 03, 2023 by Adam Morell, JD, assistant vice president, product compliance
Blog
July 03, 2023
Mark Debus, clinical manager, behavioral health; Adam Morell, assistant vice president, product compliance; and Cindy Parker, managing director, casualty
Reshaping the conversation around how employers support and accommodate employees

The past couple of years have given rise to some significant workplace trends — a war for talent, demands for flexible work options and an increased need for mental health support. Typically, we hear about these issues from the employee perspec…

July 03, 2023 by Mark Debus, clinical manager, behavioral health; Adam Morell, assistant vice president, product compliance; and Cindy Parker, managing director, casualty
Blog
June 22, 2023
Adam Morell, JD, assistant vice president, product compliance and Brice Caswell, director, product compliance and statutory administration
DEI’s impact on leave

By now, most organizations recognize that embracing diversity, equity, and inclusion (DEI) in the workplace is the right thing to do. It helps employees feel welcomed, valued, respected and heard; provides fair access to resources, opportunities and …

June 22, 2023 by Adam Morell, JD, assistant vice president, product compliance and Brice Caswell, director, product compliance and statutory administration
Blog
June 05, 2023
Don Johnson, AVP, bill review client services, and Claire Ohannessian, chief client officer, Australia
Allyship in the workplace

In many countries around the globe, June marks Pride Month, an annual celebration of the wide-ranging societal contributions made by individuals who are lesbian, gay, bisexual, transgender or queer/questioning (LGBTQ+). The timing commemorates New Yo…

June 05, 2023 by Don Johnson, AVP, bill review client services, and Claire Ohannessian, chief client officer, Australia
Blog
May 08, 2023
Heather Lawley
global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Moving ESG from obligation to transformation

With clients, employees and investors placing increased emphasis on the role of corporate citizenship, the pressure is on for the enterprise community to develop strategies and deliver initiatives that showcase regard for a healthier planet and a mor…

May 08, 2023 by Heather Lawley, global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Blog
April 03, 2023
Heather Lawley
global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Celebrate Diversity Month

Some studies show that when diversity, equity and inclusion (DEI) is done well within an organization that teams are more successful and innovative and as a result, perform better. As we come together for Celebrate Diversity Month, Heather Lawley sha…

April 03, 2023 by Heather Lawley, global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Blog
March 15, 2023
Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Accounting for absenteeism: optimizing leave programs with a focus on care and engagement

If 2022 was the year of returning to work, 2023 is about keeping workers engaged. The global shift to remote work triggered by the COVID-19 pandemic may have shown us that employees can be productive without setting foot in an office, but both remote…

March 15, 2023 by Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
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