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This is the voice of our experts. As we watch and respond to industry trends, we continue to find ways to help people, restore property, preserve brands, and empower performance. You can count on us to share ideas, offer support, bring the best of our global and local resources, and imagine what’s next.

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Please note: opinions expressed by blog contributors are their own and do not necessarily reflect the views and positions of Sedgwick.

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March 13, 2020
Olivier Huet
Major & Complex Loss Adjuster, Finance Manager
Se préparer à une avalanche d’évènements aussi rares qu’improbables

Read the English version Leçons tirées de la planification d'urgence contre de multiples risques Les événements météorologiques à grande échelle tels que cyclones, inondations et sécheresses deviennent de plus en plus fréquents et de moins en moins…

March 13, 2020 by Olivier Huet, Major & Complex Loss Adjuster, Finance Manager
March 09, 2020
Solving recalls proves not to be child’s play for toy industry

Last month the great and good of the toy industry gathered in New York for the annual Toy of the Year awards where prizes are handed out for everything from ‘Most Collectable’ to ‘Action Figure of the Year’. Thanks to the phenomenal success of films …

March 09, 2020
March 06, 2020
Douglas Dell
vice president and director, Vale Training, a Sedgwick company
Creating impactful training programs to improve employee and client experiences

Much has been said about constructing training programs that enhance business performance, but the impact of training on the colleague deserves just as much attention. At a time when employee churn is at an all-time high, particularly in the insuranc…

March 06, 2020 by Douglas Dell, vice president and director, Vale Training, a Sedgwick company
March 06, 2020
Shortest month draws long faces as recalls add to industry woes

Spring might be on the way, but a spate of negative headlines has many automotive manufacturers still feeling the winter blues. Plummeting stock markets are likely to hurt new car sales as people hold off on purchases, while the threat of a global ou…

March 06, 2020
February 27, 2020
Jeremy Schutz
Get your recall right the first time or your reputation will suffer

Contigo last week re-announced its six-month-old recall of kids' cleanable water bottles because the drinking spout could detach, posing a choking hazard to children. Like any product recall involving a children’s product, the announcement is generat…

February 27, 2020 by Jeremy Schutz
February 26, 2020
Dave North
executive chairman
In memoriam: Bob Young

The Sedgwick family has suffered a tremendous loss with the recent passing of our esteemed founder, Robert “Bob” Young, at the age of 83.   Bob’s transformational impact on the insurance industry cannot be overstated. Far ahead of his time…

February 26, 2020 by Dave North, executive chairman
February 25, 2020
When Bluetooth comes back to bite – why security is driving MedTech recalls

Given the huge array of devices that use Bluetooth – everything from speakers to smartwatches – it’s no surprise it’s a favourite target of hackers. Security researchers have found dozens of Bluetooth weaknesses in the last few years, including KNOB …

February 25, 2020
February 20, 2020
Tom Kline
Senior Manager Risk Control Pooling
Practicing mindfulness to enhance your resiliency

My personal interest in mindfulness started on August 11, 2017 when my wife was diagnosed with a form of blood cancer in the bones. Stress on the entire family from the 18-month process of preparation for a stem cell transplant, the actual stem cell …

February 20, 2020 by Tom Kline, Senior Manager Risk Control Pooling
February 14, 2020
Kevin Burgher, B.Sc., CIP, C.Tech., EP, Vice President, EFI Global Canada and Ian Mendes, P.Eng., QPESA, Environmental Team Leader/Senior Project Engineer, EFI Global
Environmental Team Leader/Senior Project Engineer, EFI Global
Be careful what you do: Potential risks from illicit drug residue

As we continue to face an opioid crisis, insurance adjusters need to make health and safety a focus during the inspection of a claim. It is essential to be aware of the potential health risks you could be facing, as today there is a real possibility …

February 14, 2020 by Kevin Burgher, B.Sc., CIP, C.Tech., EP, Vice President, EFI Global Canada and Ian Mendes, P.Eng., QPESA, Environmental Team Leader/Senior Project Engineer, EFI Global, Environmental Team Leader/Senior Project Engineer, EFI Global
February 13, 2020
Coronavirus and Food Safety: The Latest Consumer Fear

Consumers around the world are fearful about the latest novel coronavirus (currently named “2019-nCoV”), which has so far infected tens of thousands of people and killed hundreds more. As with any major viral outbreak, concerns arise over the safety …

February 13, 2020
February 10, 2020
Chris Harvey
VP, crisis solution
Preying on fear, activists call for more food safety regulation

In the aftermath of widespread romaine lettuce, flour, and chicken-strip recalls in 2019, the U.S. PIRG Education Fund is calling for upgrades to food-safety regulation in the 2020 edition of its food safety report, “How Safe is Our Food?” In most c…

February 10, 2020 by Chris Harvey, VP, crisis solution
February 08, 2020
Joe Rodriguez
Senior Manager Risk Control
Safety in the agricultural industry: How can we change the mindset?

Owners in the agricultural industry are faced with many safety exposures, but there are proactive steps to take in reducing those exposures. Injuries do not have to be the cost of doing business. But how can we change the mindset and make a measurabl…

February 08, 2020 by Joe Rodriguez, Senior Manager Risk Control
February 04, 2020
Clad Tidings We Bring – clothing recalls continue steady decline in January

Last week Vox published a deep dive on some of the greatest myths surrounding the fashion industry, and debunking some famous ‘stats’ about the impact of clothing manufacturing. It turns out that a lot of the things we thought we knew about fashion m…

February 04, 2020
February 02, 2020
Seafood recalls spike amid food poison fears

Four countries have flagged food poisoning concerns in consignments of oysters this week. France, Denmark, Spain and the United Kingdom notified authorities and withdrew thousands of oysters from the market after they tested positive for norovirus…

February 02, 2020
January 31, 2020
Douglas Dell
vice president and director, Vale Training, a Sedgwick company
ADAS and the future of transportation claims

Technology advancements can present challenges in any industry, but the benefits and opportunities often outweigh them. Recently in the automotive space, we’ve noticed a greater demand for claims adjusting support involving the deployment of advanced…

January 31, 2020 by Douglas Dell, vice president and director, Vale Training, a Sedgwick company