Over the course of the COVID-19 pandemic, our industry has adopted technology more rapidly. As a result, we’ve found new opportunities to incorporate digital solutions that streamline and enhance the claims process — from field apps to intuitiv…
Product recalls impact thousands of companies each year — putting people and brands at risk. The consequences to a company’s reputation, market share and bottom line can be devastating. While the cause behind recalls can vary widely — fro…
Insurance policies arranged to cover improvements made to rental properties by a tenant may appear to be a relatively simple concept. After all, a landlord can likely recognise the upgrades or improvements made to their property. However, for cover t…
Introducing virtual learning and improving the digital experience became a priority for many organizations throughout the last two years. At Vale, our mission to revolutionize readiness skills evolved quickly to meet the unique needs of carriers, adj…
Lees dit in het Engels Aanleiding Bij het afwikkelen van opstalschades ontstaan steeds vaker knellende situaties. Er spelen nieuwe ontwikkeling op het gebied van (bouw-)regelgeving. In dit artikel delen wij onze inzichten graag met onze klanten en …
Read the Dutch version Settling building damage poses challenges, especially during increasingly restrictive situations. As building and construction regulations continue to develop, customers and other parties in the market should consider how the …
While it’s not a new concept, crowdfunding — raising funds through groups of people online — continues to draw the interest of many. This practice allows individuals to give to a member of their community, a business or a cause they’re pa…
For loss adjusters handling service and repairs claims, how relevant are terms and conditions (T&C) when enquiring with an insured? In NZ, loss adjusters involved in service and repair liability claims typically come from a mechanical or motor vehi…
Nearly one year ago, an Auckland-based manufacturer experienced a major fire that had a devastating impact. With the business, brand and the livelihoods of 50 employees at stake, the range of immediate concerns and challenges went beyond anything the…
Nearly five years after the Grenfell Tower fire in London, hundreds of thousands of homeowners and leaseholders are still living in potentially dangerous buildings. Billions have been invested in building safety, including government assistance and p…
There are approximately 4.3 million small or medium-sized enterprises (SMEs) in the UK and alarmingly, around 80% are underinsured. In addition, government research suggests that one in five businesses suffer a major disruption every year — wit…
Regardless of your role, industry or expertise — the stress of the past nearly two years has changed the way we communicate. As our personal and professional needs evolve, it can take time to adjust to new technologies and methods of communicat…