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January 10, 2024
Brice Caswell, director of product compliance and statutory administration and David Setzkorn, SVP, workforce absence and disability practice leader.​
Could paid family and medical leave become the new norm?

The Family and Medical Leave Act (FMLA) offers leave with job and benefit protection to eligible employees for qualifying events. However, employers are not required to pay employees when they take leave under FMLA or similar leave laws. In response …

January 10, 2024 by Brice Caswell, director of product compliance and statutory administration and David Setzkorn, SVP, workforce absence and disability practice leader.​
Blog
January 09, 2024
Nicole Bartunek, client services manager and Andy McCallum, VP, specialty operations
Weathering the winter storm season in the U.S.

Millions of people across the U.S. are at risk as winter storms led to power outages, freezing pipes, dangerous roads and more. As the 2024 winter weather season unfolds, what should insurers, property owners and vehicle owners keep in mind? In this …

January 09, 2024 by Nicole Bartunek, client services manager and Andy McCallum, VP, specialty operations
Blog
October 13, 2023
Katey Bey, head of global total rewards and Josh Smith, head of Americas CR & global head of talent
Retaining top talent

According to the Pew Research Center, millions of Baby Boomers are retiring each year — leaving critical gaps in the U.S. labor force. In this podcast, Katey Bey, head of global total rewards and Josh Smith, head of Americas CR & global head of…

October 13, 2023 by Katey Bey, head of global total rewards and Josh Smith, head of Americas CR & global head of talent
Blog
September 18, 2023
Adam Fisher
chief data officer
Transforming data into action

We know that transparent and robust data helps drive the best claims outcomes, but many employers have discovered that while the data is available, without the right partner, it can be difficult to get to the actionable information needed to drive im…

September 18, 2023 by Adam Fisher, chief data officer
Blog
September 07, 2023
Brice Caswell, director of compliance and statutory administration; Adam Morell, assistant vice president, product compliance; and Sara Elder, senior vice president, operations
Getting back to basics for accommodations

The paid family and medical leave landscape has become more complex and state-by-state differences remain, but employers can take proactive steps to streamline their policies. In the world of accommodations for injured or disabled employees, training…

September 07, 2023 by Brice Caswell, director of compliance and statutory administration; Adam Morell, assistant vice president, product compliance; and Sara Elder, senior vice president, operations
Blog
August 25, 2023
Mike Beber
chartered building surveyor
Modern methods of building: the future for the construction industry?

Many of our listeners may not be familiar with modern methods of construction — commonly referred to as MMC. In today's podcast, Mike Beber, chartered building surveyor, discusses some advantages and disadvantages of MMC, the status of this typ…

August 25, 2023 by Mike Beber, chartered building surveyor
Blog
July 12, 2023
Paul Squires
partner, legal services
​Fixed recoverable costs: What's new?

Fixed recoverable costs (FRC) may cause ripples in litigation matters beginning in October 2023. An extension of the FRC regime will result in coverage of a wider range of investigations in the UK. In this podcast, we are joined by Paul Squires, part…

July 12, 2023 by Paul Squires, partner, legal services
Blog
June 09, 2023
Dr. Teresa Bartlett, managing director, managed care; Dr. Reema Hammoud, AVP clinical pharmacy; and Dr. Paul Peak, VP clinical pharmacy
Addressing PTSD trends

People affected by post-traumatic stress disorder (PTSD) have a better chance of recovering and returning to work quickly if early intervention steps take place, rather than waiting for the person’s symptoms to introduce themselves. We know how impor…

June 09, 2023 by Dr. Teresa Bartlett, managing director, managed care; Dr. Reema Hammoud, AVP clinical pharmacy; and Dr. Paul Peak, VP clinical pharmacy
Blog
June 08, 2023
Ian McLennan, director, head of commercial repair solutions and Ady Hall, client director, public sector
Escape of water claims are a major peril for UK councils and housing associations

The UK has witnessed an increase in escape of water (EOW) claims — tracking nearly 2 million pounds worth every day. In today's podcast, Ian McLennan, director, head of commercial repair solutions and Ady Hall, client director, public sector jo…

June 08, 2023 by Ian McLennan, director, head of commercial repair solutions and Ady Hall, client director, public sector
Blog
May 22, 2023
Dr. Teresa Bartlett, managing director, managed care and Max Koonce, chief claims officer
Medical inflation continues to impact claims

The media recently shared an interesting take on inflation trends, and pointed out the divergence between overall inflation and medical inflation trends. Expenses are on the rise in nearly every area and as medical costs continue to increase, so do e…

May 22, 2023 by Dr. Teresa Bartlett, managing director, managed care and Max Koonce, chief claims officer
Blog
May 18, 2023
Rebecca Sherman, clinical behavioral health specialist and Mark Debus, clinical manager
Improved mental health for employees starts with awareness

No matter our profession or role, each of us has a responsibility to learn more about mental wellness and what we can do to help ourselves and others during Mental Health Awareness Month and throughout the year. In today's podcast, Rebecca Sherman, c…

May 18, 2023 by Rebecca Sherman, clinical behavioral health specialist and Mark Debus, clinical manager
Blog
May 09, 2023
Tamie Hoyner
SVP, talent acquisition
The next generation of insurance professionals

According to the Pew Research Center, each year, millions of Baby Boomers are retiring — leaving critical gaps in the U.S. labor force. While this talent gap continues to be a concern for companies across the country, employers that commit them…

May 09, 2023 by Tamie Hoyner, SVP, talent acquisition
Blog
April 03, 2023
Heather Lawley
global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Celebrate Diversity Month

Some studies show that when diversity, equity and inclusion (DEI) is done well within an organization that teams are more successful and innovative and as a result, perform better. As we come together for Celebrate Diversity Month, Heather Lawley sha…

April 03, 2023 by Heather Lawley, global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Blog
March 16, 2023
Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy
Managing lost workdays and medical costs with nurse triage

On-the-job injuries present a variety of challenges for impacted employees and their employers. In today's podcast we are joined by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy who discuss what clinical co…

March 16, 2023 by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy
Blog
March 10, 2023
Beau Bishop
senior vice president, catastrophe operations
Planning for disaster before it strikes

When disaster strikes, getting the right catastrophe solutions to the right places quickly are essential. In this podcast, we are joined by Beau Bishop, SVP of catastrophe operations, who discusses the vast range of needs necessary to handle differen…

March 10, 2023 by Beau Bishop, senior vice president, catastrophe operations
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